Hello,
Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service.
Kind regards
The Exotic Direct Team
Easy and straight forward. All renewal documents emailed to me, quickly scanned for policy number check and payment schedule. Moved to the folder holding all documents for my pet
Catherine
ExoticDirect
20 days ago
Hello,
Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service.
Kind regards
The Exotic Direct Team
Claims are processed quickly and efficiently, with helpful updates along the way. All of the staff who deal with your calls are so helpful and always friendly. This company has been a godsend to me...
Les alle
Amy
ExoticDirect
1 month ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team and claims department will be so happy to hear this.
Kind regards
The Exotic Direct Team
first time iv ever used a claim with a pet insurer and im amazed how fast the process was from start to end and good call staff always helpfull . many thanks for everthing .
Amy
ExoticDirect
1 month ago
Hello,
We aim to make claiming with us a better experience than with insurance providers and are so pleased to hear its working. Many thanks.
Kind regards
The Exotic Direct Team
Have received good service, and always been kept in the loop
Amy
ExoticDirect
1 month ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
The service is great with exotic direct. They send through all information by your preferred preference, and the information given is easy to understand. They were also very helpful when I had a...
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Amy
ExoticDirect
1 month ago
Hello ,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:Kind regards
The Exotic Direct Team
Always really helpful and compassionate understanding. Specially when we lost our dragon recently. We have our budgie with you so feel assured and happy with the service thank you x
Amy
ExoticDirect
1 month ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this!
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.