Very easy to insure our birds and a little discount if using codes.
Catherine
ExoticDirect
18 days ago
Thanks for the five-star feedback, it means a lot.
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Del
Pålitelig kunde
Feefo-verifisert
23 days ago
Good
Only had to use once since I had it but was very good service
Catherine
ExoticDirect
18 days ago
Thank you for leaving a review, the team at ExoticDirect are glad to hear you’ve been pleased with the service.
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Del
Pålitelig kunde
Feefo-verifisert
1 month ago
good
I am still waiting to insure my 3 parrots and not getting anywhere I applied about a fortnight ago so very slow service. But sure I will be pleased once it is sorted. An update all my policies have...
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Kieran
ExoticDirect
1 month ago
Hi there, we are very sorry to hear about this, we have located your policy and will send you your documents as quickly as we can.
Pålitelig kunde
29 days ago
as soon as I recieve said documents I will update on here
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Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Poor customer service
I paid for insurance for my 2 birds but i haven't received any correspondence to acknowledge my insurance, zero paper work not even an email.
Kieran
ExoticDirect
1 month ago
Hi there, we are sorry to hear about that, we have your policy number and will try to sort this as quickly as we can.
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Del
Pålitelig kunde
Feefo-verifisert
1 month ago
0
Del
MP
Miss Jan Phillips
Feefo-verifisert
IMN
1 month ago
Hva Miss Jan Phillips sa om ExoticDirect:
Always helpful and friendly. Knowledgeable customer service people
Excellent service
0
Del
MW
Miss Victoria White
Feefo-verifisert
1 month ago
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Amazing service thanks would highly recommend
0
Del
Pålitelig kunde
Feefo-verifisert
2 months ago
Fantastic to help
Fantastic insurance for my parrot and turtle anything g you need to know they there to help no problems at all
Kieran
ExoticDirect
1 month ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.