Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,994 anmeldelser

Mrs Angela James

Feefo-verifisert

2 years ago

Hva Mrs Angela James sa om ExoticDirect:

The chance you can't afford to be without

They are OK, I have not had to use them yet. But its the reassurance that they will be when I need them

Catherine

ExoticDirect

2 years ago

Hi Angela, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Mr Tony Downs

Feefo-verifisert

Eastchurch Kent

2 years ago

Hva Mr Tony Downs sa om ExoticDirect:

Good cover for excellent cover..

Easy to renew and covered Munchkin at home a dbst holifay home. Right cover at a good price. Have recommended to other family members snd friends with exotic birds.

Catherine

ExoticDirect

2 years ago

Hi Tony Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards The exotic Direct Team

Miss Judith Attwell

Feefo-verifisert

2 years ago

Hva Miss Judith Attwell sa om ExoticDirect:

My Charlie african grey parrott was ill but with right treatment everything fine with help from exotic direct

Catherine

ExoticDirect

2 years ago

Hi Judith, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Mr Greg Price/Mrs Beverley Price

Feefo-verifisert

Risca (Gwent)

2 years ago

Hva Mr Greg Price/Mrs Beverley Price sa om ExoticDirect:

QUICK AND EASY CO-OWNERSHIP UPDATE

I recently renewed our Insurance policy with you and transferred/co-ownership/shared to my mother Mrs Beverley Price 83, Tanybryn NP11 6JQ. Changed the direct debit payment details and accepted all...

Les mer

Catherine

ExoticDirect

2 years ago

Hi Greg Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Mr Greg Price/Mrs Beverley Price

2 years ago

Hiya Catherine. This is Beverley Price, Greg’s Mother. I actually wrote the review after recently contacting you to transfer/add ‘shared ownership’ of Larri. Many thanks for your service Bev **

Ms Nadine Gordon

Feefo-verifisert

Hertfordshire

2 years ago

Opplastede medier

Amazing rates and I feel confident if anything was to happen to my snake

Se alle medier (1)

Hva Ms Nadine Gordon sa om ExoticDirect:

Amazing rates and I feel confident if anything was to happen to my snake

I definitely will renew

Catherine

ExoticDirect

2 years ago

Hi Nadine, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Mr Glenn Drake

Feefo-verifisert

2 years ago

Hva Mr Glenn Drake sa om ExoticDirect:

Good easy online purchase of pet insurance

Catherine

ExoticDirect

2 years ago

Hi Glenn, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Pretty easy to sort out insurance for my feathered friends.

Catherine

ExoticDirect

2 years ago

Hi, Many thanks for the positive feedback on our website, our aim is to make things as simple as possible. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

very easy to sign up

Catherine

ExoticDirect

2 years ago

Hi, Thanks for taking the time to leave feedback, much appreciated. Kind Regards The Exotic Direct Team

Mrs Jayne Boulton

Feefo-verifisert

2 years ago

Hva Mrs Jayne Boulton sa om ExoticDirect:

Always make it easy to renew and easy to claim. Always quick to make payments and are really compassionate

Catherine

ExoticDirect

2 years ago

Hi Jayne, Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service and the claim process so helpful. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Excellent customer service

Excellent customer service, answered all questions I had ver quickly. Would highly recommend to anyone with exotic pets.

Catherine

ExoticDirect

2 years ago

Hi, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind Regards The Exotic Direct Team

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo