Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,994 anmeldelser

Mr Andy Rann

Feefo-verifisert

Porton

2 years ago

Hva Mr Andy Rann sa om ExoticDirect:

Hassle Free Renewal.

Hassle Free Renewal. I did not have to remember as ExoticDirect looked after that for me.

Jodie

ExoticDirect

2 years ago

Hi Andy, Thanks for the great feedback on our service levels, we aim to please. Kind Regards The Exotic Direct Team

Mrs Kim Collinson

Feefo-verifisert

Guernsey

2 years ago

Hva Mrs Kim Collinson sa om ExoticDirect:

Dealt with issue quickly and efficiently, very easy no fuss

Jodie

ExoticDirect

2 years ago

Hi Kim, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards, The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Efficiently and sensitively dealt with the claim for fees spent when my hamster died

Catherine

ExoticDirect

2 years ago

Hi Thanks for the great feedback on our claims service. We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks. Kind Regards The Exotic Direct Team

Mrs Susan Dunford

Feefo-verifisert

Blackpool

2 years ago

Hva Mrs Susan Dunford sa om ExoticDirect:

Renewing my insurance was so simple, I just get an email with my renewal amount on, such a brilliant service, anyone with exotic species needs to insure them through this company

Catherine

ExoticDirect

2 years ago

Hi Susan, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards The Exotic Direct Team

Miss Freya Riley

Feefo-verifisert

2 years ago

Hva Miss Freya Riley sa om ExoticDirect:

Great insurance company, easy to renew and no complications or hassle

Catherine

ExoticDirect

2 years ago

Hi Freya, Thanks for the great feedback on our service levels, we aim to please. Kind Regards The Exotic Direct Team

Mr Eric Windsor

Feefo-verifisert

2 years ago

Hva Mr Eric Windsor sa om ExoticDirect:

easy and quick renewal done over the phone

Catherine

ExoticDirect

2 years ago

Hi Eric, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind Regards The Exotic Direct Team

Miss Sarah Gardner

Feefo-verifisert

2 years ago

Hva Miss Sarah Gardner sa om ExoticDirect:

Seamless I got the renewal info and it auto renewed.

Catherine

ExoticDirect

2 years ago

Hi Sarah, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

I actually have not had to use it. Because my kakariki has been in fine fettle. But if the occasion arises I'm sure they will be there when I need them.

Catherine

ExoticDirect

2 years ago

Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Miss Mercedes Lopez Garcia

Feefo-verifisert

2 years ago

Hva Miss Mercedes Lopez Garcia sa om ExoticDirect:

Good

My two chinchillas are insurance with them, not to many other options in the market for them. I been with them for 10years and I never claim anything , of course that I never have any problem.

Catherine

ExoticDirect

2 years ago

Hi Mercedes, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards The Exotic Direct Team

Mrs Julie Pilcher

Feefo-verifisert

2 years ago

Hva Mrs Julie Pilcher sa om ExoticDirect:

Yes very efficient

Catherine

ExoticDirect

2 years ago

Hi Julie, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

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