Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Panasonic UK Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,084 pārskati

Uzticams klients

Verificēja Feefo

8 days ago

Great customer service and products

Purchased CD/Radio/Bluetooth player. Price was lower than anywhere else. Also got 10% off for signing up. Didn’t receive code on email but the chat bot sorted it out straight away. Free next day...

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Uzticams klients

Verificēja Feefo

8 days ago

Panasonic direct buy purchase

Prompt cancellation of original order and discount offered for future purchase, . Delivery on time ( however packaging was not quite up to spec, holes in packaging quite evident ) this was...

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Verificēja Feefo

8 days ago

Excellent delivery service

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Verificēja Feefo

8 days ago

Excellent

Easy, straightners

John Edwards

Verificēja Feefo

GBR

8 days ago

Ko John Edwards teica par Panasonic UK:

Quick and easy to use

MAYSIE HOUSDEN

Verificēja Feefo

GBR

9 days ago

Ko MAYSIE HOUSDEN teica par Panasonic UK:

Happy Customer

Easy, informative, polite and efficient.. my questions were answered and I ordered my item there and then , delivery was quick and I am delighted with my purchase; it was a replacement microwave that...

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Uzticams klients

Verificēja Feefo

9 days ago

very good set of cordless phones

Product seems very good - lots of features. Order process was easy. Item was delivered on time, without any issues.

Thomas Brown

Verificēja Feefo

GBR

1 month ago

Ko Thomas Brown teica par Panasonic UK:

Good products. Mixed Customer Service response.

Have had mixed dealings. I made an incorrect order which was cancelled after a bit of confusion as I was given an EU instead of UK email contact address. However telephone communication was good....

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Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello Thomas, We appreciate you sharing your feedback about your recent experiences. We're sorry to hear about the confusion with your initial order and are glad that our telephone support was helpful. We understand your concern regarding the processing time for your replacement order and hope for a swifter resolution for you. Feel free to reach us out at 0344 844 3899 or visit our official Panasonic support webpage to double-check the status of the new order you've placed with us. Kind regards, Panasonic Customer Care UK

Thomas Brown

10 days ago

260424-000815 With regards to the above reference. After rather a good deal of back and forth and a number of telephone calls, I received refunds for both my recent orders. There was a second refund for the replacement order despite me not requesting a refund for it. The day after the refunds were credited to my account, the second order was actually delivered! Should I send it back? Am I just lucky and can keep it? Will you want to charge me know? And if so, will there be a discount because of all the hassle required? Many thanks.

Panasonic Customer Care UK

Panasonic UK

6 days ago

Dear Customer, Thank you for your feedback and let me apologize for the inconveniences that we have caused. As I can see, the case is on its way to be resolved however there were complications on the way, both on our end as well as on the delivery company's, for which I am very sorry. This is certainly not the level of service we aim to provide, and we deeply regret the frustration caused. I am certain that my colleagues have done all that was in their power to solve the matter as quickly as possible, however, when working alongside a delivery company, the conveyed information might not be intercepted in a timely matter which leads to miscommunication and further delays. Nevertheless, we can only apologize for the delay in solving the matter and for the trouble caused. My colleagues have gotten in touch with you regarding the received parcel and it has been arranged to be picked up in the upcoming days. Again, please accept our apologies for the inconvenience and we appreciate your understanding. Kind Regards, Panasonic Customer Support Team

FRANK MARSH

Verificēja Feefo

GBR

10 days ago

Ko FRANK MARSH teica par Panasonic UK:

very good

effective, knowledgeable and helpful.

John Roberts

Verificēja Feefo

GBR

10 days ago

Ko John Roberts teica par Panasonic UK:

Pan Combo Wave is the only Oven to be in a modern kitchen. Panasonic Leads

Product information is first class, you get what you’re expecting to receive, value for money and more.

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Panasonic UK pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?