Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
3
2
1
119
33
4
5
5
166
지난 1년 간 점
모두 1,637개의 리뷰 보기
RC
Richard Chapman
Feefo 인증됨
5 years ago
William Russell에 대한 Richard Chapman의 의견:
I have been a member since 2015 and have never made one single claim a d yet the annual premium has almost doubled. You should recognize this and stop increasing my premium every year.
Angela Hurst
William Russell
5 years ago
Thank you for your review and comments. We’re always working to make our premiums fair and sustainable for our customers, but this
objective has taken on greater importance as the cost of private healthcare around the world rises. This healthcare inflation is driving up premiums from all insurance providers; for our part, we’re
doing everything we can to spread the inflation fairly. We're always available to assist with reducing your premium without significantly compromising cover. Thank you again for your feedback.
구매일: 30/12/2020
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Handled my circumstances with great patience and offered a plan to suit my needs. Always available to answer any questions. I liased with Karen, she was superb.
Angela Hurst
William Russell
5 years ago
Thank you for your positive 5* review and feedback! We're so happy to have been able to assist you in setting up a Personal Protection plan with us. Please get in touch should you ever have any queries. Thanks again for taking the time to leave us your comments.
구매일: 31/12/2020
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
prompt pleasant efficient response
Angela Hurst
William Russell
5 years ago
Thank you for your positive review and comments. We are so pleased to hear that you remain happy with the service you have received.
구매일: 31/12/2020
0
공유
CF
Clifford Ferreira
Feefo 인증됨
5 years ago
William Russell에 대한 Clifford Ferreira의 의견:
Excellent service, helped find the option that suited my needs most.
Angela Hurst
William Russell
5 years ago
Thank you for renewing your personal health plan for another year and for leaving us a fantastic 5* review! We're glad to have helped and are here whenever you might need us. Please get in touch!
구매일: 21/12/2020
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
The service is impeccable!
Angela Hurst
William Russell
5 years ago
Thanks so much for your positive 5* review! We appreciate you renewing your Personal Health Plan for another year and will be here whenever you need us. Thanks again for your feedback.
I have recommended William Russell to many of my expat colleagues and friends as for the past 20+ plus years I have found their service handling claims and inquiries to be excellent.
Angela Hurst
William Russell
5 years ago
Many thanks for your positive 5 star review and comments! We are absolutely thrilled to hear how pleased you have been with the service that you have received from our team over many, many years! Please make sure you use our recommend a friend scheme if you are passing our details to you friends and colleagues! We sincerely thank you again for taking the time to comment.
구매일: 31/12/2020
0
공유
EI
Eli-Mattheus Van Ingen
Feefo 인증됨
5 years ago
William Russell에 대한 Eli-Mattheus Van Ingen의 의견:
I have been a member for 15y, but never had to claim.
I don't know how it will be when the going gets tough.
Angela Hurst
William Russell
5 years ago
Thank you so much for your positive 5* review! We're glad to have you with us and are pleased to hear you've been a William Russell customer for many years! Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance. Thanks again for commenting.
Consistently good service. yes i would buy from them again and recommend them to others
Angela Hurst
William Russell
5 years ago
Many thanks for your positive review and comments. We are delighted to hear how pleased you are with the service that you have received. Please make the most of our recommend a friend scheme. Thank you again for leaving us your feedback.
Ive been with william russell for 15 years + i like the service and coverage and price, good service and a good feeling I am looked after
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to provide this valuable positive feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.
Many thanks for your positive 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.