Plans and services are always well communicated. Whenever I need something, I know I can communicate with my account managers in person for further and timely clarification. Super pleased and would...
자세히 읽기
Angela Hurst
William Russell
1 day ago
Many thanks for your positive 5* review and kind comments. We're so happy to have you with us as a William Russell member, for so many years! We're always here should you need us, please do get in touch! Thanks again for taking the time to leave us your feedback.
제품 리뷰
Angela Hurst
William Russell
1 day ago
Many thanks for your comments.
구매일: 22/04/2026
0
공유
OT
Olufunmilayo Ajayi-Tomori
Feefo 인증됨
NGA
4 days ago
William Russell에 대한 Olufunmilayo Ajayi-Tomori의 의견:
your plans are competitive.
Angela Hurst
William Russell
4 days ago
Thank you for your positive review. We're happy to have you with us as a William Russell member for another year! Thanks again for taking the time to leave us your comments.
구매일: 02/05/2026
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
11 days ago
Service is limited and quality so far has been poor. There is no mobile app which makes submitting claims extremely painful especially for a family of 5. Each renewal the premium has a steep increase...
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Angela Hurst
William Russell
11 days ago
Thank you for taking the time to leave us your feedback. We are really sorry to hear that you have found our claims process to be unsatisfactory. We do have online forms for submitting claims and we are striving towards a client portal for ease of access for our customers. We do understand your concerns regarding increases in premiums. In many countries the cost of health care continues to grow and it is predicted that there will be no change to this trend over the coming years. It is not just the cost of health care that impacts on premiums, increased demand for international quality private care and advancement in technologies and wider treatments available are also contributing factors worldwide. We do work very closely with our insurers to ensure any increase in premiums that we may have to impose is reasonable and justified. We thank you again for getting in touch, your feedback is very valuable to us.
Thank you for your kind feedback. We’re pleased to hear that you have experienced our service as top quality - that’s exactly what we aim to deliver to our clients. We understand that cost is an important consideration, particularly when it comes to health insurance. Our plans are designed to provide comprehensive cover and access to a strong network of healthcare providers, which can sometimes affect pricing. That said, we always strive to offer the best possible value for the level of protection and service included. Thank you again for taking the time to get in touch.
구매일: 01/04/2026
0
공유
AN
Ahmed El-Naggar
Feefo 인증됨
KEN
21 days ago
William Russell에 대한 Ahmed El-Naggar의 의견:
Thank you Natalie!
Angela Hurst
William Russell
21 days ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
I've been insured with William Russell for 25 years now. Unfortunately, I've always had some bad luck with my health and have had many surgeries and hospital stays.
I also need medication on a...
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Angela Hurst
William Russell
22 days ago
Thank you very much for your 5 star review! We are delighted to hear how pleased you are with the service you have received and that you feel secure and looked after. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way when you need to claim. Your comments have also been passed on to our claims team, they are so pleased to hear your comments. Our policy services team are also on hand to ensure your plan keeps running, so if you have any questions, please do just shout! Thank you again for taking the time to leave us your feedback.
Glücklicherweise, musste ich bisher noch keine Erfahrungen machen, da mein Gesundheitszustand sehr gut ist😉
Nein. Sobald ich die Langzeitgenehmigung in Kenia erhalte, werde ich mich bei Ihnen...
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Angela Hurst
William Russell
22 days ago
Vielen Dank für Ihre positive 5-Sterne-Bewertung und herzlich willkommen bei William Russell! Wir sind jederzeit für Sie da und kontaktieren Sie uns gerne, wenn Sie Ihren Tarif upgraden möchten. Nochmals vielen Dank, dass Sie sich die Zeit für Ihre Bewertung genommen haben.
구매일: 01/04/2026
0
공유
AH
Antoinette Raymonde Holland
Feefo 인증됨
29 days ago
Angela Hurst
William Russell
29 days ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
구매일: 28/03/2026
0
공유
SM
Sulev Metsalu
Feefo 인증됨
EST
29 days ago
William Russell에 대한 Sulev Metsalu의 의견:
Kogu asjaajamine kulges sujuvalt.
Angela Hurst
William Russell
29 days ago
Täname teid positiivse viie tärni arvustuse eest, meil on hea meel, et aitasime teil oma paketti uuendada, meil on hea meel teid veel üheks aastaks meiega tervitada!
구매일: 21/03/2026
0
공유
RV
Rivo Vilem
Feefo 인증됨
1 month ago
Angela Hurst
William Russell
1 month ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.