Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
3
2
1
119
33
4
5
5
166
지난 1년 간 점
모두 1,637개의 리뷰 보기
DK
Dean Keddell
Feefo 인증됨
5 years ago
William Russell에 대한 Dean Keddell의 의견:
Helpful and quick
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
구매일: 30/12/2020
0
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신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
L’année passée je n’ai pas eu besoin de vos services( hospitalisation, investigations etc..,). mais lorsque j’ai besoin d’une information ou d’un renseignement ou d’ un conseil..., j’ai tout de suite...
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Angela Hurst
William Russell
5 years ago
Merci beaucoup pour votre critique positive cinq étoiles! Nous sommes là pour vous aider si jamais vous avez besoin de nous, notre équipe des réclamations est toujours à votre disposition pour vous aider tout au long du processus si vous avez besoin de réclamer. Veuillez consulter notre site Web pour plus de détails. Merci encore de nous avoir contactés, nous apprécions beaucoup vos commentaires.
구매일: 23/12/2020
0
공유
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Feefo 인증됨
5 years ago
Good range of plans on offer.
Angela Hurst
William Russell
5 years ago
Thank you for your positive 5* review. Thanks for renewing your personal health plan with us for another year, please get in touch should you have any queries. Thanks again for taking the time to leave us your feedback.
구매일: 24/12/2020
0
공유
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Feefo 인증됨
5 years ago
I think the service and speed of response to enquiries is very good.
The response has been helpful and payment for claims speedy and efficiant.
Angela Hurst
William Russell
5 years ago
Thanks for your positive review and comments. It's nice to hear that we've been able to help you efficiently with your policy administration and claims. Thank you for renewing your Personal Health plan for another year and for leaving us your feedback.
구매일: 24/12/2020
0
공유
DK
Dirk Koger
Feefo 인증됨
5 years ago
William Russell에 대한 Dirk Koger의 의견:
i still wait for an answer of my email one month ago and for my money,
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you have found our claims process unsatisfactory. We strive to deliver excellent quality customer care at all times and claiming medical bills should be easy and straight forward. I have gotten in contact with our claims team and I believe my colleague has now reached out to you. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.
구매일: 15/12/2020
0
공유
JE
Jantina Enting
Feefo 인증됨
5 years ago
William Russell에 대한 Jantina Enting의 의견:
Good communication
Angela Hurst
William Russell
5 years ago
Thank you for your positive review and comments. We very much appreciate your renewing your Personal Protection plan with us for another year. Thanks again for getting in touch.
구매일: 12/09/2020
0
공유
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Feefo 인증됨
5 years ago
Always very polite and friendly, with timely and accurate information. Great folks, one and all. Note that this comment comes from a one time (long ago) senior actuarial underwriter for employee...
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Angela Hurst
William Russell
5 years ago
Thank you so much for your fantastic review and comments! We're happy to help and are pleased to have renewed your Personal Protection plan for another year. Please always get in touch should you have any queries - we're here to help! Thanks again for taking the time to leave us your feedback.
Although we haven't needed to use the insurance often when we did need, they were helpful and quick to respond. My husband needs a surgery and they were quick to respond letting us know what we...
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Angela Hurst
William Russell
5 years ago
Many thanks for your positive 5* review and great comments! We're happy to have helped you with another Personal Health plan renewal and are pleased you've stayed with us for so many years. It's nice to see our claims team have helped you when you needed it most and we hope your husband has recovered quickly from his surgery.
구매일: 18/12/2020
0
공유
IL
Igne Lipp
Feefo 인증됨
5 years ago
William Russell에 대한 Igne Lipp의 의견:
Great jjob
Angela Hurst
William Russell
5 years ago
Thanks so much for you positive 5* review of your Personal Protection Plan renewal. We appreciate your comments and are happy to help!
Thanks for your positive 5* review and comments. It's good to see you've experienced some great service from our claims team and we're pleased you decided to renew your Personal Health plan with us for another year. Thanks again for your feedback.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.