Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
3
2
1
116
32
4
5
5
162
지난 1년 간 점
모두 1,633개의 리뷰 보기
AN
Anthony P Nichols
Feefo 인증됨
Shanghai
3 years ago
William Russell에 대한 Anthony P Nichols의 의견:
From an early reminder of premium date to helping organizing payment direct from my company to communication of progress along the way the service and advice was exceptional.
Angela Hurst
William Russell
3 years ago
Thank you for your 5* review! We' so pleased to read of your experience in renewing your Personal Health plan for another year. Thank you also for taking the time to leave us your feedback.
제품 리뷰
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
구매일: 08/02/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Very good. Clear communication and fast response time.
Angela Hurst
William Russell
3 years ago
Thank you for your kind 5* review of your new personal protection plan. We're happy to have helped you and are pleased to have you as a William Russell member!
제품 리뷰
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
Angela Hurst
William Russell
3 years ago
Many thanks for your positive 5* review and comments. We're happy to have helped and appreciate you taking the time to leave us a review.
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
Friendly helpful assistance, almost always satisfactory settlement.
A few points about the plan leaves room for improvement.
Angela Hurst
William Russell
3 years ago
Thank you for your review and comments. We're happy to see that your plan has been renewed and that the assistance you received has been good and the staff helpful.
Very fast and efficient service- including a market check to confirm best v
Angela Hurst
William Russell
3 years ago
Thank you for your fantastic 5* review. We're happy to have assisted in renewing your Personal Health plan with us for another year and are pleased to have you as a William Russell Member!
구매일: 20/07/2023
0
공유
RM
Robert McKnight
Feefo 인증됨
3 years ago
William Russell에 대한 Robert McKnight의 의견:
Fast, efficient, and hassle free- just what a person requires especially if you are working overseas.
Angela Hurst
William Russell
3 years ago
Thank you so much for your positive 5* review. It's good to know you feel secure and protected while overseas and we're happy to have been able to make your protection plan renew hassle free! Thanks again for your feedback.
제품 리뷰
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
구매일: 13/06/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
The experience was smooth and helpful
Angela Hurst
William Russell
3 years ago
Thank you for your positive 5* review of our Personal Protection plan, we're happy to have you with us as a new William Russell member!
Communication with the hospital was very quick and efficient. I didn't need to do anything.
Angela Hurst
William Russell
3 years ago
Many thanks for your 5* positive review. We do love to hear when we get things right and we're so pleased to read of your recent experience with our claims team. Thanks again for taking the time to leave us your review.
구매일: 07/08/2023
0
공유
CA
Carl Aegidius
Feefo 인증됨
3 years ago
William Russell에 대한 Carl Aegidius의 의견:
Lack of empathy
Angela Hurst
William Russell
3 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.
구매일: 06/08/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Easy process, responsive and informative represantives.
Angela Hurst
William Russell
3 years ago
Many thanks for your positive 5* review of your new Health Plan. We're happy to have you on board as a new William Russell member and we're here should you ever need us!
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.