Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
3
2
1
119
32
4
5
5
165
지난 1년 간 점
모두 1,632개의 리뷰 보기
ME
Member
7 years ago
William Russell에 대한 Member의 의견:
My Claim was dealt with swiftly and without any issue.
Angela Hurst
William Russell
7 years ago
Thank you so much for your 5 star positive review! We are really pleased to hear that you are happy with the claims service you have received on your Global Health Insurance policy. Our claims team remain available to assist you with any future claims. Thank you again for providing your feedback!
구매일: 22/01/2019
0
공유
신뢰할 수 있는 고객
7 years ago
good service
Angela Hurst
William Russell
7 years ago
Thank you for the positive review of your William Russell international life insurance renewal. We very much appreciate you taking the time to get in touch.
구매일: 21/01/2019
0
공유
ME
Member
7 years ago
William Russell에 대한 Member의 의견:
Good price and terms
Angela
William Russell
7 years ago
Thank you for your positive review of your experience in purchasing your William Russell international life insurance product. We appreciate you taking the time to let us know your thoughts!
구매일: 18/01/2019
0
공유
ME
Member
7 years ago
William Russell에 대한 Member의 의견:
Terrible 2 years in a row I have had to remind them my policy was due for renewal
Angela
William Russell
7 years ago
Thank you for your feedback and for the chance to address your concern. We are very sorry that you have not been happy with delay in your renewal and we take this opportunity to further explain the reasons behind this. We aim to send our renewal invitations around 4-6 weeks prior to a renewal date, however, renewals due in the month of January can sometimes take a little longer while we settle any system anomalies encountered when trying to finalise revised rates for the upcoming year. Please rest assured that our IT team work tirelessly to get these resolved. Where there are delays in issuing pre-renewal documents, we do extend our grace periods to allow additional time for client’s to review and make decisions on their cover. We do hope that going forward your experience is a more positive one and thank you again for getting in touch with us.
Excellent health care policy and prompt and efficient claims processing.
Angela
William Russell
7 years ago
Thank you very much for your 5 star positive review! We are so pleased to have you with us and to hear that you are happy with the service you have received so far. Our claims team are always on hand to assist you along the way should you need to claim and our Policy services team will be happy to assist with all other aspects of your Global Health Insurance cover. Thank you again for taking the time to comment.
구매일: 21/01/2019
0
공유
신뢰할 수 있는 고객
7 years ago
. .
Angela
William Russell
7 years ago
Thank you for taking the time to contact us with your positive feedback. We are pleased to know that you remain happy with the service you have received.
The local representative in Estonia was very helpful and organized everything very fast. All worries and questions got sorted to my satisfaction. Very satisfied with service and offering.
Angela
William Russell
7 years ago
Many thanks for your 5 star positive review. We are so pleased to hear how happy you are with the service that you have received from both your representative in Estonia and from William Russell. We're happy to have you with us and hope you feel supported and secure with your Global Life cover. Thank you again for leaving us your feedback.
구매일: 14/01/2019
0
공유
ME
Member
7 years ago
William Russell에 대한 Member의 의견:
It was all fine.
Angela
William Russell
7 years ago
Thank you very much for your positive feedback. We appreciate you taking the time to review your William Russell Global Life and Income renewal.
구매일: 07/01/2019
0
공유
ME
Member
7 years ago
William Russell에 대한 Member의 의견:
Very good.
Angela
William Russell
7 years ago
Thank you for taking the time to contact us with your 5 star positive review. We are so pleased to hear that you remain happy with the service you have received regarding your William Russell Global Life Insurance renewal.
구매일: 10/01/2019
0
공유
신뢰할 수 있는 고객
7 years ago
Quick and easy!
Angela
William Russell
7 years ago
Many thanks for your 5 star review. We appreciate you taking the time to review your William Russell International Life and Income cover. Thank you again for leaving us your feedback.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.