Thank you for your feedback.
We are sorry to learn that your order has not arrived. We have chased the delivery of the order and it has been confirmed as lost in the post.
Please can you confirm if you would like us to send a replacement order or if you would prefer a refund.
Please accept our sincere apologies for any disappointment this may have caused.
We will look forward to hearing from you.
신뢰할 수 있는 고객
3 months ago
Thank you we would still like the same order delivered asap!!
Emma
Cosyfeet
3 months ago
Thank you for your reply.
We have arranged for a replacement order to be despatched today, therefore you should receive this shortly.
Please accept our apologies for any disappointment this may have caused.
If we can be of any further assistance please do not hesitate to contact us.
제품 리뷰
Emma
Cosyfeet
3 months ago
Thank you for your reply.
We have arranged for a replacement order to be despatched today, therefore you should receive this shortly.
Please accept our apologies for any disappointment this may have caused.
If we can be of any further assistance please do not hesitate to contact us.
I have given 3 stars because I never actually had direct contact with Cosyfeet, it being an online purchase. I will say the boots were very well packaged and arrived in a reasonable timeframe. I...
자세히 읽기
Emma
Cosyfeet
4 months ago
Thank you for your feedback.
We are pleased to hear that you are happy with the service you received from Cosyfeet.
If we can be of any further assistance please do not hesitate to contact us.
신뢰할 수 있는 고객
4 months ago
Thank you, and yes, the return process is easy. I would have no concerns ordering from Cosyfeet in the future. Again, thank you!
제품 리뷰
Emma
Cosyfeet
4 months ago
Thank you for your feedback.
We are sorry to learn that the order has proven to be unsuitable. You are more than welcome to return them to us for a refund. We offer a 90 days returns policy.
If we can be of any further assistance please do not hesitate to contact us.
My order arrived in a timely manner. Website was easy to navigate.
제품 리뷰
구매일: 04/12/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Service is very good. But the boots haven't arrived yet
제품 리뷰
구매일: 11/12/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Emma
Cosyfeet
4 months ago
Thank you for your feedback.
We can see by our records that the incorrect house number was entered when the order was placed online, therefore the order is being returned to us as undelivered.
We have amended the address and we have sent a replacement order, this should be with you shortly.
If we can be of any further assistance please do not hesitate to contact us.
제품 리뷰
Emma
Cosyfeet
4 months ago
Thank you for your feedback.
We can see by our records that the incorrect house number was entered when the order was placed online, therefore the order is being returned to us as undelivered.
We have amended the address and we have sent a replacement order, this should be with you shortly.
If we can be of any further assistance please do not hesitate to contact us.
구매일: 15/12/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
I received the order before the estimated arrival which was great! The package was a little smashed which was probably not cosyfeets fault but the shoes were fine.
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our premium footwear is exceptionally wide, deep and roomy. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our premium footwear is exceptionally wide, deep and roomy. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.