The package shipped from a strange location and I wasn't entirely sure what it was until I opened it.
Sam Thompson
Cosyfeet
6 years ago
Thank you for your feedback.
We are sorry to hear this. We are a UK based company so the parcel was shipped from England to America. The outer packaging should have had Footshop Ltd on it which is part of Cosyfeet. We are sorry for any confusion this may have caused.
Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.
제품 리뷰
Sam Thompson
Cosyfeet
6 years ago
Thank you for your feedback.
We are sorry you have found this style to be unsuitable. We can advise we offer a free returns service so if they are unsuitable they can be returned for a full refund.
Although all of our footwear is the 6E width fitting some styles will accommodate more swelling than others and the fit can vary. If you would like to discuss some alternative styles that may be more suitable for you please contact our Customer Services Team and we will be happy to advise.
Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.
구매일: 01/08/2019
0
공유
MY
Mattie York
Feefo 인증됨
6 years ago
Cosyfeet에 대한 Mattie York의 의견:
My feet was swollen, the width of your shoe was great. the only problem I had was the length of the shoes. If the shoes had been a little longer they would have been prefect.
Sam Thompson
Cosyfeet
6 years ago
Thank you for your feedback.
We are sorry you experienced a problem with the length. You are able to return them to us free of charge for a refund.
Unfortunately we do not do a larger size in this style. We have a limited section of styles that go to a size US 12. It would make them 1/2 an in longer in length.
Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.
제품 리뷰
Sam Thompson
Cosyfeet
6 years ago
Thank you for your feedback. We are sorry you experienced a problem with the length. You are able to return them to us free of charge for a refund. Unfortunately we do not do a larger size in this style. We have a limited section of styles that go to a size US 12. It would make them 1/2 an in longer in length.
Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.
구매일: 24/07/2019
0
공유
CC
Carol Crow
Feefo 인증됨
Broomfield, CO USA
6 years ago
Cosyfeet에 대한 Carol Crow의 의견:
Had to send back the first pair of shoes and reorder. They made it easy to do this and now we have the new shoes and they fit fine.
제품 리뷰
구매일: 25/07/2019
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Excellent, friendly & professional service. One needed improvement: I have requested that a catalog be sent to me, but have not received one. I was told that a catalog should have been included in...
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our premium footwear is exceptionally wide, deep and roomy. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our premium footwear is exceptionally wide, deep and roomy. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.