Invopak レビュー

Good morning. I've tried to contact you a couple of times now to discuss the recent and honest feedback you have provided us recently, but unfortunately I have been unsuccessful in doing so. I wanted to reach out to you to see what options we could offer you as I do understand your frustrations and the last thing we want is to upset our Customers; I'm confident we can find a 'happy-medium' between us? I would at this point, like to take this opportunity to let you know why we made this commercial decision as a business. You're correct in what you're saying, we have in the past offered smaller quantities, however this was prior to us working hard to and subsequently achieving our AA+ Grade, BRC Standard, which is the highest rating achievable within storage and warehousing. As we improve our standards, this to offer our Customers the reassurances they want and expect we do have to review our processes too and unfortunately on doing so we had to make the commercial decision to keep our packs and pallets in pristine conditions and not open to the elements. I acknowledge this doesn't help you, but we will always do what we can to offer alternative products that may meet both of our requirements. As an example, we supply an extensive range of products in smaller quantities, albeit in pack sizes. I'm more than happy to see what we can do for you, so please feel free to reach back out to me and I'm sure between us we can find a solution? Thank you for letting us know your thoughts, we always want to learn and get better at what we do and feedback is imperative in order for us to do so. We offer our packaging to a multitude of industries and we will do our upmost to keep everyone happy, as much as we can do.

5 Stars and one "Happy Bunny" .... just what we like to hear! Glad you couldn't ask for more, but don't be afraid to do so next time you need us for your packaging solutions. We look forward to hearing from you again soon and keeping that Bunny a Happy one! Take care.

Your review is very much appreciated, thank you for taking the time out of your day to let us know your thoughts. It's great to hear that you were that impressed you'll be ordering again ..... and from us, we look forward to hearing from you again and obviously giving you that "good service" you're now accustomed to.

Thank you for taking the time out to leave us this review, we're made up that you class us as a "Great Company to deal with" and that we're ticking all the boxes; Good Products (✓), Work Well (✓), Good Price (✓) & Delivered Early (✓). "What is not to like" .... what a review,; beautiful.

Good afternoon. Thank you for your review of us here at Invopak, we're extremely happy that we gave you that good old 5 Star Service! We're happy if you're happy! We hope to hear from you again soon.

Hey! Don't beat yourself up, we're only human, and we all make mistakes (I've made plenty in my time!). What we will offer in these circumstances is reassurance. Reassurance that between us we can rectify this to your full satisfaction and get the initial outcome you wanted. I'm glad we were able to show you what we're all about, and hopefully this will lead to a nice ongoing relationship between us both moving forward. Your review is very much appreciated, thank you and see you again soon

Good afternoon. Thank you for the 5 Star review, and for communicating how easy you found dealing with us and our Website was (this is a great read). Whether you choose to order on our straightforward website or with us in person over the phone, through live chat or by email we will always endeavour to make your experience as seamless as possible. We look forward to you returning for another 5* experience.

Good afternoon and thank you for your kind words, they're very much appreciated. At Invopak, we'll always try and go above and beyond when possible. On this occasion it was very lucky that your order could fit in my car and you were local to us ...... In all honesty, I'd struggle with a pallet of buckets and lids to Southampton in my fully electric car!!! I'd give it a go though!!! We hope to hear from you again soon.

Good afternoon and thank you for your recent review of Invopak. Sometimes it call's for us to go above and beyond for our Customers and when this is the case, we don't mind getting stuck in and we don't even mind getting our hands dirty too! I know how important these products were to you and in order to get them out as a matter of urgency I wanted to make sure I saw this through to the end, loading them onto the carrier for your next day delivery. Glad I could be of assistance, I look forward to hearing from you again in the future.

And we never will! We're not in the business of letting our Customers down, in fact we're the complete opposite, we go above and beyond on a daily basis for our Customers, you're the most important thing to us and the reason we exist! Thank you for your ongoing business, we look forward to offering you a "First Class Service" again, and again.