Invopak レビュー

Hi Emma, thank you for such a glowing review.

At Invopak we pride ourselves on our product knowledge and understanding what our Customers require, in-fact we're very flexible to the needs of our Customers as we understand every Customer is unique. We ensure we ask the right questions so you get what is best suited for you and your requirements.

We love the fact we have have made a difference not only to your life but that of Luna the Labradors too, albeit I bet she's not happy that our lids are of such quality and therefore "Labrador Proof'!

Thank you for posting the picture of Luna on our Facebook page, it brought a huge smile to the team - especially Jessica.

Have a fabulous weekend and give Luna a big scratch behind the ears from all of us here at Invopak.

Hi Neil, thank you so much for such a positive review.

I've passed these comments onto Joan as she is the Customer Service Executive who has looked after you and your business for the last 4.5 Years. She asked me to mention that it's always a pleasure dealing with you.

We're made up that your enquiries are responded to very quickly, that your quotes are produced within a couple of hours and that you feel our products are of a consistent quality and at a competitive level.

As you stated we are an "easy company to deal with" and this is only possible because our Customers Experience is at the fore front of our minds. We treat our Customers as we would like to be treated, which in-turn means our Customers are easy to deal with too.

Thank you for your continued business, have a great weekend.

Good afternoon and thank you for taking the time out to review Invopak with 5 stars.

It's great to know that you feel we offer an 'Excellent Service' and that the products we supply to you are 'Great'.

In fact, you are one of the lucky Customers who is serviced by two of our 3 UK Depots:

- Sharon takes your initial order at our Glasgow Depot (she actually mentioned that "Gaynor is a very pleasant lady to deal with").

- The order is then sent to our Manchester Depot where our experienced Pickers & Packers take great care to ensue your goods are sent in pristine condition. 

Many thanks for your continued business, it's much appreciated.

Good afternoon John, many thanks for your positive review.

Here at Invopak one of our World Class Customer Experience Principles is that of 'Treating our Customers as we would want to be treated' so to see your comment of "always excellent service" really backs up that this is being adhered to.

We pride ourselves on our Customer Service and that of delivering your goods to you with confidence and I do hope this has been the case over the many years you have traded with us.

Have a fantastic day and thank you for your continued loyal business.

Afternoon Neil, I really appreciate you taking the time out on a Monday morning to leave your review of Invopak. I can see your company has been a customer of ours for over 10 years now and to receive a five star rating is very humbling for us all.

We pride ourselves on providing world class service to our customers not only the first time we speak with you but consistently across the board every time, no matter what our customers need. It's fantastic to see that this value we have embedded within Invopak has seen you be our cherished customer for a very long time.

I'll be sure to pass on your comments to Linzi & Adam who look after your account, I know they both take a great sense of responsibility and pride in ensuring things are world class for every single one of their customers and we look forward to this continuing in the future.

Have a nice day.