Read our customer reviews to see why Invopak are leaders in providing the perfect packaging solutions for your business.
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去年の評価数:
すべて( 2,443件)のレビューを表示中
信頼できるカスタマー
8 years ago
excellent services
sales rep always there to help and resolves the queries as soon as possible
Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good afternoon and a big thank you for taking the time out to leave us a review.
It's great to know that if you ever have a query you can call on Lee to assist you.
One of the advantages of using Invopak is that of having a dedicated Sales Executive as well as a Customer Service Executive, we're always happy to help should you ever need us.
I will make sure your comment is passed on.
Have a great Christmas and we look forward to hearing from you in 2018.
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信頼できるカスタマー
8 years ago
QUALITY PRODUCT FROM QUALITY PEOPLE
SHORRONS CUSTOMER SERVICE WAS BRILLIANT
Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good afternoon John, thanks for taking the time out to leave us this review.
I will be sure to inform Sharon of your comments, she'll be made up to hear your thoughts.
We hope you have a great Christmas and we look forward to hearing from you in the new year.
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信頼できるカスタマー
8 years ago
Prompt delivery
Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good afternoon and thank you for providing us with your review.
Sometimes it's as simple as you say, 'prompt delivery' that works for our Customers so I'm glad we're achieving this in your eyes.
If there is anything you think we could improve on then please don't hesitate to let us know as we're always open to listening to new ideas to improve what we do.
Have a great Christmas.
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信頼できるカスタマー
8 years ago
I liked it better when the staff answered the phone in their own way. Recently it seems that there has been a standard greeting implemented and although professional, its not as personal as it used...
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Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Hi Aimi, thank you for taking the time out to leave is this review.
I'm sorry to hear that the newly introduced Invopak Greeting isn't to your liking. We're always aiming for 1% better to deliver consistently high levels of service here at Invopak and that's why we changed it.
In-fact, it was an idea that was put to us through one of the members of the team to which we all voted on. I do understand it takes away that personal touch but it does give us the uniformity that we were looking for.
I will be sure to mention your thoughts to the board though as we always open to our Customers' thoughts and feedback to improve.
Have a great Christmas and we'll see you in 2018.
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信頼できるカスタマー
8 years ago
INVOPAK PULL ALL THE PACKAGING OUT TO ASSIST
VERY LITTLE TO COMPLAIN ABOUT WITH INVOPAK. ALL STAFF MEMBERS AND DRIVERS ARE EXCEEDINGLY HELPFUL. NO ORDER TOO SMALL OR TOO LARGE FOR THEM TO DEAL WITH. WHEN IN CRISIS MODE NEARLY ALWAYS ABLE TO...
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Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good morning Melvyn, thanks for your review and I can I also say I love your pun!!!
We will always try to go above and beyond if possible so it's great to read your comments. We're very Customer focused here, we always put ourselves in your shoes and ask ourselves 'what would we want?'. We pride ourselves on Exceeding our Customers' Expectations so again, your comments are brilliant to read.
We hope you have a great Christmas Melvyn and we look forward to continuing our relationship together in 2018 and for many years to come.
Once again, thank you.
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信頼できるカスタマー
8 years ago
Efficient order handling, good delivery, good pricing
Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good morning Phil, thank you for your recent review
It's great to hear your thoughts on us here at Invopak, especially that of efficient order handling.
Are you aware of our newly introduced Website?
Have a look and set yourself an account up because if you think order handling is efficient now wait until you see our Cart to Quote option! You can manage your account personally, you can request an order, you can place repeat orders and you can even print off your own delivery notes and invoices. These are just a few of the benefits of using our New Website.
Have a great Christmas and we'll see you in 2018.
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信頼できるカスタマー
8 years ago
Excellent service
Excellent service and very helpful and friendly staff.
Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good morning Tony, many thanks for your recent review of us here at Invopak.
We've worked very hard this year on improving our Customer service, so your comments of "Excellent service and very helpful and friendly staff" just shows how far we've come.
We'll be continuing to improve throughout 2018 so keep an eye out for some of our Customer focused initiatives that we believe will make dealing with us even more straight forward and hassle free.
Thank you for your continued business and we look forward to supplying you next year and for years to come.
Have a great Christmas.
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信頼できるカスタマー
8 years ago
Great service, on time delivery every time.
Great communication, on time delivery every time.
Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good morning and thank you for leaving us this review.
It's great to hear your thoughts on our communication as this is something we've worked hard on during 2017. Through 1% Improvements we have implemented a multitude of Customer focused communication tools to make dealing with us easier.
This is something we will continue to work on during 2018 so if you have any thoughts that you feel will enhance your journey with us please let us know.
Have a fantastic Christmas and we'll see you in 2018.
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信頼できるカスタマー
8 years ago
Simply great!
Always great drivers. Seamless order process from PO through to receipt of order. Highly recommended.
Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good morning Martin, thank you for your recent review.
It's great to read your thoughts on us here at Invopak.
I agree our Drivers are great and I will be sure to let the guys know of your comment. Sometimes they're not recognised as much as others yet they play an integral part in ensuring we get your products to you on time and in full.
Have a great Christmas from all of us here at Invopak and we hope to see you in 2018.
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信頼できるカスタマー
8 years ago
I only buy them when my customers required them.
Stuart R - Customer Service Improvement Manager
Invopak
8 years ago
Good morning Simon, thank you for taking the time out to leave us this review.
Have a fantastic Christmas and we look forward to your continued business in 2018.
Invopak is a leading supplier of wholesale rigid packaging containers. With over 60 years of experience, we are experts in sourcing and distributing a vast range of plastic and metal packaging solutions. This is why businesses from all around the world, entrust us to deliver their products to market with confidence.
Invopak is a leading supplier of wholesale rigid packaging containers. With over 60 years of experience, we are experts in sourcing and distributing a vast range of plastic and metal packaging solutions. This is why businesses from all around the world, entrust us to deliver their products to market with confidence.