Invopak レビュー

Good afternoon Alex, thank you for your review.

Straight to the point - "great".

Sometimes less is more, so thank you.

I'll be sure to let our Purchasing department know how 'great' you think 1L White Bottle is!

One of our newly introduced Customer Promises is that of 'We promise to source and supply the highest quality packaging solutions from our leading suppliers'. I'm glad this bottle is so highly thought of by you.

Have a great Christmas, we look forward to supplying you in 2018.

Good afternoon Gary, thanks for your recent review.

I know yourself and Joan have a great relationship so I will be sure to let her know of your thoughts.

We're constantly trying to improve what we do so if you have any suggestions at all then please don't hesitate to let Joan know.

We hope you have a great Christmas and we look forward to building on our strong relationship through 2018 and beyond.

Good afternoon and thank you for leaving us this review.

It's brilliant to hear that you think the Invopak staff are always very helpful and I will be sure to let Joan know of the personal mention too. I know she's very proud of her South West area and the Customers' she looks after.

I also know in 2018 we'll be continuing to work on our World Class Customer Experience initiative, we're dedicated to improving your journey with us as what you think of us is important.

We hope you have a nice Christmas, see you in the new year.

Good afternoon and a big thank you for taking the time out to leave us a review.

It's great to know that if you ever have a query you can call on Lee to assist you.

One of the advantages of using Invopak is that of having a dedicated Sales Executive as well as a Customer Service Executive, we're always happy to help should you ever need us.

I will make sure your comment is passed on. 

Have a great Christmas and we look forward to hearing from you in 2018.

Good afternoon John, thanks for taking the time out to leave us this review.

I will be sure to inform Sharon of your comments, she'll be made up to hear your thoughts.

We hope you have a great Christmas and we look forward to hearing from you in the new year.

Good afternoon and thank you for providing us with your review.

Sometimes it's as simple as you say, 'prompt delivery' that works for our Customers so I'm glad we're achieving this in your eyes.

If there is anything you think we could improve on then please don't hesitate to let us know as we're always open to listening to new ideas to improve what we do.

Have a great Christmas.

Hi Aimi, thank you for taking the time out to leave is this review.

I'm sorry to hear that the newly introduced Invopak Greeting isn't to your liking. We're always aiming for 1% better to deliver consistently high levels of service here at Invopak and that's why we changed it. 

In-fact, it was an idea that was put to us through one of the members of the team to which we all voted on. I do understand it takes away that personal touch but it does give us the uniformity that we were looking for.

I will be sure to mention your thoughts to the board though as we always open to our Customers' thoughts and feedback to improve.

Have a great Christmas and we'll see you in 2018. 

Good morning Melvyn, thanks for your review and I can I also say I love your pun!!!

We will always try to go above and beyond if possible so it's great to read your comments. We're very Customer focused here, we always put ourselves in your shoes and ask ourselves 'what would we want?'. We pride ourselves on Exceeding our Customers' Expectations so again, your comments are brilliant to read.

We hope you have a great Christmas Melvyn and we look forward to continuing our relationship together in 2018 and for many years to come.

Once again, thank you. 

Good morning Phil, thank you for your recent review

It's great to hear your thoughts on us here at Invopak, especially that of efficient order handling.

Are you aware of our newly introduced Website? 

Have a look and set yourself an account up because if you think order handling is efficient now wait until you see our Cart to Quote option! You can manage your account personally, you can request an order, you can place repeat orders and you can even print off your own delivery notes and invoices. These are just a few of the benefits of using our New Website.

Have a great Christmas and we'll see you in 2018.

Good morning Tony, many thanks for your recent review of us here at Invopak.

We've worked very hard this year on improving our Customer service, so your comments of "Excellent service and very helpful and friendly staff" just shows how far we've come.

We'll be continuing to improve throughout 2018 so keep an eye out for some of our Customer focused initiatives that we believe will make dealing with us even more straight forward and hassle free.

Thank you for your continued business and we look forward to supplying you next year and for years to come.

Have a great Christmas.