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Recensioni di SPCA Pet Insurance

Visualizzazione di tutte le 718 recensioni

Cliente fidato

Verificato da Feefo

3 years ago

Excellent

Rob was a very pleasant fella Gave me the weekend to think about it and this was appreciated, didn't feel like I was pushed into it. His delivery was warm and empathetic Great job Rob He deserves...

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SPCA Pet Insurance

3 years ago

Hi there, It is an absolute pleasure to hear that you have enjoyed the service provided by Rob and that your policy was able to provide you with peace of mind. Thank you for sharing your experience with us, we have passed along your feedback on your behalf. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 22/11/2022

Cliente fidato

Verificato da Feefo

3 years ago

Good experience setting up pet insurance for the first time

Setting up the insurance has been a smooth process. Professional, friendly service and very helpful while I tried to make up my mind.

SPCA Pet Insurance

3 years ago

Hi there, It is great to hear of your experience when setting up your policy and of the friendly service that you received from our helpful team members. Thank you for taking the time out of your day to share your review with us, we really appreciate it. Kind regards, Alisa

Data di acquisto: 21/11/2022

Cliente fidato

Verificato da Feefo

3 years ago

The lady was very competent and helped and explained everything in detail.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for letting us know, it is a pleasure to understand that you have enjoyed our service. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 21/11/2022

Cliente fidato

Verificato da Feefo

3 years ago

I would recommend them again; the consultant I spoke to was lovely and personable while also being knowledgeable and helpful in the product she was helping me with.

SPCA Pet Insurance

3 years ago

Hi there, It is always wonderful to hear of the helpful service that our customers receive when speaking with our team members. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Data di acquisto: 21/11/2022

Cliente fidato

Verificato da Feefo

3 years ago

Easy to navigate and accept the quote

It was a simple process to review the conditions and accept the policy. I would recommend for others as covers everything I think I would need for my puppy

SPCA Pet Insurance

3 years ago

Hi there, We are pleased to hear that arranging your quote and understanding your policy was made easy through our user-friendly online portal. Thank you for taking the time to share your experience with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 20/11/2022

Rene Visser

Verificato da Feefo

nelson

3 years ago

Ciò che Rene Visser ha detto su SPCA Pet Insurance:

Good explanation and great patience as i am a bit hard-hearing ! A kind and reassuring manner.

SPCA Pet Insurance

3 years ago

Hi Rene, We are happy to hear of the service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 18/11/2022

Agnes Algra

Verificato da Feefo

Te Kuiti

3 years ago

Ciò che Agnes Algra ha detto su SPCA Pet Insurance:

Very pleasant and informative

I spoke to Charlie and she explained everything exceptionally well and was very helpful.

SPCA Pet Insurance

3 years ago

Hi Agnes, It is a pleasure to hear of the service that you received when speaking with our helpful team member, Charlie and that your pets' new cover has been explained well. Thank you for taking the time out of your day to share your review with us, we really appreciate it and have passed your kind words onto Charlie on your behalf. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 16/11/2022

Julika Batten

Verificato da Feefo

Auckland

3 years ago

Ciò che Julika Batten ha detto su SPCA Pet Insurance:

Great customer service

Lovely team member I spoke to, very friendly and explained everything so well.

SPCA Pet Insurance

3 years ago

Hi Julika, It is great to hear of the service that you received when speaking with our friendly team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 16/11/2022

Swampy Wilkinson

Verificato da Feefo

3 years ago

Ciò che Swampy Wilkinson ha detto su SPCA Pet Insurance:

The customer service was great well explained. Helpful and friendly

SPCA Pet Insurance

3 years ago

Hi Swampy, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 15/11/2022

Alana Dempsey

Verificato da Feefo

3 years ago

Ciò che Alana Dempsey ha detto su SPCA Pet Insurance:

I Cancelled it and they have been charging me for months, the lady when I called to cancel was very reluctant and apparently didn't cancel, I repeated roughly 5x I AM RINGING TO CANCEL, I have the...

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SPCA Pet Insurance

3 years ago

Hi Alana, Thank you for sharing your review with us, I am deeply sorry to hear about any frustrations that have been caused. As this is not the expectation we wish for our customers to experience, our team appreciates you bringing this to our attention. Your request has been escalated to the relevant team who will be able to assist. Kind regards, Scott

SPCA Pet Insurance

3 years ago

Hi Alana, I understand that one of our team members has been in touch with you regarding your concern. Please do not hesitate to reach out if you require any further assistance. Kind regards, Scott

Recensioni del prodotto

SPCA Pet Insurance

3 years ago

Hi Alana, Thank you for sharing your experience with us, we are sorry to hear about any inconvenience that may have been caused. Your concerns have been escalated to our team for assistance. Kind regards, Scott

SPCA Pet Insurance

3 years ago

Hi Alana, I understand that you have been in touch with our team. Please do not hesitate to reach out if you require any further assistance. Kind regards, Scott

Data di acquisto: 03/10/2022

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SPCA Pet Insurance Recensioni

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat recruiting! Keep up the great work Pleased my precious fur baby has a warm SPCA insurance blanket for him and peace of mind for me.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoTo get insurance for a pet is expensive

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoExtensive coverage in the policy

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoseems to cover our needs and not too expensive.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoPolicy sounds very good and things are well covered

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoInsurance covers everything we need.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoFrom what I was informed on. I feel it will meet our needs for our pet

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI didn't want to purchase, I got charged anyway, be careful dealing with these people

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