Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

SPCA Pet Insurance Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/spca-pet-insurance | Feefo

Visualizzazione di tutte le 462 recensioni

Tracey Hohepa

Rotorua

21 hours ago

Ciò che Tracey Hohepa ha detto su SPCA Pet Insurance:

Great customer service, informative and pleasant

SPCA Pet Insurance

19 hours ago

Hi Tracey, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 prodotti acquistati

Visualizza recensione

Nooroa Raemaki

Lower Hutt

20 days ago

Ciò che Nooroa Raemaki ha detto su SPCA Pet Insurance:

Options/plans available were easily explained and made it easy for me to select the best options for my cat and dog.

SPCA Pet Insurance

19 days ago

Hi Nooroa, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 prodotti acquistati

Visualizza recensione

Cliente fidato

24 days ago

Prompt call back and papers sent. I'm hoping I never have to use you as I'm hoping my wee mate Molly is going to be happy and healthy. The call back person was pleasant and informative.

SPCA Pet Insurance

21 days ago

Hi there, We are pleased to hear of the service that you received when speaking with our team member and appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 prodotti acquistati

Visualizza recensione

Cliente fidato

25 days ago

Very helpful and informative

SPCA Pet Insurance

24 days ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 prodotti acquistati

Visualizza recensione

Cliente fidato

1 month ago

Very good customer service were very helpful and friendly

SPCA Pet Insurance

1 month ago

Hi there, It is wonderful to hear of the value that you have found in your cover, which has left you feeling happy, and of the service that you received when speaking with our helpful team members. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

1 prodotti acquistati

Visualizza recensione

Libby Clifford-Harvey

1 month ago

Ciò che Libby Clifford-Harvey ha detto su SPCA Pet Insurance:

Tha lady who talked with me on the phone had 10/10 customer service. She had a great customer service voice was very friendly and helpful. She sold me on the insurance when I hadn't made up my mind ye

...

SPCA Pet Insurance

1 month ago

Hi Libby, We are happy to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 prodotti acquistati

Visualizza recensione

Ali

Auckland

1 month ago

Ciò che Ali ha detto su SPCA Pet Insurance:

I found it a little odd that while I was filling in the form online I was called and quite aggressively taken through the policy. I would have preferred not to be called and make my own decision. The

...

SPCA Pet Insurance

1 month ago

Hi Ali, Thank you for reaching out to share your concerns with us and I apologise for any dissatisfaction caused during your experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with this opportunity to share your feedback with the relevant team. Please don't hesitate to let me know if you would like to discuss your feedback further or require any assistance in the future. Kind regards, Alisa

1 prodotti acquistati

Visualizza recensione

Kim Denham

1 month ago

Ciò che Kim Denham ha detto su SPCA Pet Insurance:

They returned our calls with friendly, patient and excellent knowledge, such a pleasure to deal with passionate people

SPCA Pet Insurance

1 month ago

Hi Kim, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 prodotti acquistati

Visualizza recensione

Cliente fidato

1 month ago

I really like who I spoke to, she was friendly and efficient and answered all my questions

SPCA Pet Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 prodotti acquistati

Visualizza recensione

Cliente fidato

2 months ago

Ready to deal with. My options were clearly explained and all my questions answered. Easy to set up!

SPCA Pet Insurance

2 months ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 prodotti acquistati

Visualizza recensione

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su SPCA Pet Insurance

+61 2 8886 8300

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo