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Recensioni di SPCA Pet Insurance

Visualizzazione di tutte le 718 recensioni

Debbie

Verificato da Feefo

Timaru

3 years ago

Ciò che Debbie ha detto su SPCA Pet Insurance:

Easy to apply and quick to reply. Yes i would recommend to friends an family

SPCA Pet Insurance

3 years ago

Hi Debbie, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 09/11/2022

Cliente fidato

Verificato da Feefo

3 years ago

Had the knowledge but not the empathy

Well explained however the person over the phone was quite pushy. For someone who is inexperienced and reserved the approach felt demanding. While it is a good thing to close a sale they could...

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SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your experience with us, I am sorry to hear about any dissatisfaction caused. As this is not the service we expect our customers to receive, our team appreciates the insight that you have provided. Your review has been passed on to the relevant team for feedback purposes. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 04/11/2022

Cliente fidato

Verificato da Feefo

3 years ago

The form asks for details such as a date of birth, that animals adopted from the SPCA simply may not have. "Not known" should be an optional answer.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your experience with us, we appreciate the feedback you have provided. We are always looking for ways to improve the experience of our customers. If you have any further feedback that you would like to share, please let me know and I will pass it on your behalf. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 07/11/2022

Cliente fidato

Verificato da Feefo

3 years ago

SPCA Pet Insurance

I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience caused during your recent experience and have passed your feedback on to the relevant team. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 07/11/2022

Cliente fidato

Verificato da Feefo

3 years ago

Very quick, efficient service, easy to apply on-line

SPCA Pet Insurance

3 years ago

Hi there, We are delighted to hear that you have found it easy to apply online and that you have found our service efficient. Thank you for sharing your feedback with us and for the kind words expressed. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 07/11/2022

Shu Zhang

Verificato da Feefo

3 years ago

Ciò che Shu Zhang ha detto su SPCA Pet Insurance:

The staff explained everything in detail.

SPCA Pet Insurance

3 years ago

Hi Shu, Our team is delighted to hear that you have enjoyed our service. Thank you for taking the time in sharing your review with us, we appreciate the support. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 31/10/2022

Cliente fidato

Verificato da Feefo

3 years ago

I was peddled and pushed.

While I cannot rate the actual insurance as I never had to use it due to very shirt nature of how long i had it, I can rate my experience with the agents of the phone. It was terrible. They were both...

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SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your experience with us, our team would like to apologise for any dissatisfaction that may have been caused. As this is not the service we expect our customers to receive, we appreciate you bringing this to our attention. Your feedback has been passed on accordingly. We appreciate your insight and if there is a suitable time you wish to discuss pet insurance with us, please let me know and we can have this arranged on your behalf. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 31/10/2022

Cliente fidato

Verificato da Feefo

3 years ago

Helpful

The sales rep was polite and patient. I appreciated his help.

SPCA Pet Insurance

3 years ago

Hi there, It is great to hear that you appreciate the service provided by our team. Thank you for sharing your experience with us, it is a pleasure to understand your satisfaction. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 31/10/2022

Cliente fidato

Verificato da Feefo

3 years ago

Excellent

Excellent information from the online portal & the customer services representative that I spoke too

SPCA Pet Insurance

3 years ago

Hi there, We appreciate you letting us know about your experience, it is great to hear that you have enjoyed using our online portal. Thank you for your review and for the kind words expressed about our service. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 29/10/2022

Cliente fidato

Verificato da Feefo

3 years ago

Quick and easy!

Really easy to signup for.

SPCA Pet Insurance

3 years ago

Hi there, We are pleased to hear that setting up your policy was made easy and appreciate you sharing your experience with us. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 29/10/2022

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SPCA Pet Insurance Recensioni

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottosame as above thoughts. Plus well known company

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoHappy with the level of cover I receive.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoYour form should allow for more options.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodotto-------------------------

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoA good policy to have for Peace of Mind

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI didn’t realise SPCA insurance is more suitable than other products from other organisations.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI haven't given 3 as it is average and should not change the overall rating negative or positive as I can not rate it having it used it due the short nature of being on the policy. (Less than 6...Leggi altre

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI haven’t had the insurance long enough to have an opinion.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoThis is our first time purchasing pet insurance, we were very happy with the cover offered in each category

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat deal with getting three months free for being an SPCA adopter.

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