Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di SPCA Pet Insurance

Visualizzazione di tutte le 718 recensioni

Sharon Goodwin

Verificato da Feefo

Invercargill

3 years ago

Ciò che Sharon Goodwin ha detto su SPCA Pet Insurance:

Great service

The person on the phone was awesome and helped me get the right cover

SPCA Pet Insurance

3 years ago

Hi Sharon, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Data di acquisto: 16/01/2023

Cliente fidato

Verificato da Feefo

3 years ago

more than I bargained for

I really only wanted a quote and I ended up having purchased a policy. The woman I spoke to was very nice and the conversation very quickly moved from "getting a quote" to "purchasing a policy"

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your review with us and we apologise for any upset caused during your recent interaction. However, we appreciate you sharing your feedback with us and providing us with the opportunity to review your experience further. Please let me know if you would like for me to arrange for one of our team members to be in touch with you. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 13/01/2023

Cliente fidato

Verificato da Feefo

3 years ago

I called the customer service line for a quote and more information then all of a sudden it felt like I was coerced to sign up by using terms like “part of your premium is donated to SPCA” and...

Leggi altre

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your review with us and we are sorry to hear of any dissatisfaction caused during your experience. We appreciate you providing us with the opportunity to pass your feedback on to the relevant team to look into, as this is not the service that we expect our customers to receive. Please don't hesitate to contact us if you would like any assistance in the future. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 11/01/2023

Katharine Howse

Verificato da Feefo

Auckland

3 years ago

Ciò che Katharine Howse ha detto su SPCA Pet Insurance:

Very friendly customer service A++

The customer service was helpful and was able to help me with any queries I had.

SPCA Pet Insurance

3 years ago

Hi Katharine, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 13/01/2023

Albert Westbury

Verificato da Feefo

3 years ago

Ciò che Albert Westbury ha detto su SPCA Pet Insurance:

Great comunication and customer service

Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome service.would reccomend to anyone.

SPCA Pet Insurance

3 years ago

Hi Albert, It is great to hear that we have been able to provide you with affordable cover for your pet and of the service that you received when speaking with our team members. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 09/01/2023

Cliente fidato

Verificato da Feefo

3 years ago

Helpful and Knowledgeable

Very helpful, kind and patient. Knowledgeable about the product and made the decision to purchase easy. A quick and prompt process too - the representative was great!

SPCA Pet Insurance

3 years ago

Hi there, It is always wonderful to hear of the service that our customers receive when speaking with our team members and that you have been left feeling informed when choosing cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 10/01/2023

Vivienne Powell

Verificato da Feefo

3 years ago

Ciò che Vivienne Powell ha detto su SPCA Pet Insurance:

The form was mostly easy to fill in. The date section could be improved.

Everything was easy except the date section. Day / month / year would have been easier.

SPCA Pet Insurance

3 years ago

Hi Vivienne, We are pleased to hear of your experience when setting up your policy online and appreciate you taking the time out of your day to share your feedback with us. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 10/01/2023

Yber Luka De Oliveira

Verificato da Feefo

3 years ago

Ciò che Yber Luka De Oliveira ha detto su SPCA Pet Insurance:

Very easy to understand, easy to chose the plan and quick.

SPCA Pet Insurance

3 years ago

Hi Yber, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 07/01/2023

Karen Husband

Verificato da Feefo

3 years ago

Ciò che Karen Husband ha detto su SPCA Pet Insurance:

Great service and excellent support that you have provided Thank you very much

SPCA Pet Insurance

3 years ago

Hi Karen, Thank you for sharing your feedback with us, we appreciate the support. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 05/01/2023

Brian Docherty

Verificato da Feefo

3 years ago

Ciò che Brian Docherty ha detto su SPCA Pet Insurance:

WE have just joined.

The communication from the young lady was excellent and quite thorough

SPCA Pet Insurance

3 years ago

Hi Brian, Welcome! Thank you for sharing your feedback, we appreciate the great review. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 20/12/2022

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

SPCA Pet Insurance Recensioni

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoThe policy was OK - it was clearly explained- but upon reflection I realised that it wasn't what I wanted.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood range of services but could be better for the amount.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI will be in a position to give my opinion about my purchase once we have had experience of making claims in the future. At the moment, for what our policy offers, I am very happy.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoCheaper than i expected.very happy with out come

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoHaven’t used it yet, so I can’t really say much about the product. I like that some of the money spent on the insurance goes back to support SPCA.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoThe price was good and the infomation read well.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoAffordable plans and pretty easy to know what's in.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat service. It was great to deal with the team.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoNot sure we have only just signed up so we have not required to use the insurance. One complaint is, we have signed up but continually receiving promotional email, quite annoying when you already...Leggi altre

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?