Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,692 recensioni

Susan Cook

Verificato da Feefo

GBR

9 months ago

Ciò che Susan Cook ha detto su ROL Cruise:

Rhine cruise

Rachel went the extra mile to contact the provider to get my friends and I the cabin we wanted and the package we required. Rachel was extremely pleasant and had a great sense of humour.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that Rachel was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

👍

Great. They are always pleasant and helpful. And fun too! Thanks you make booking a holiday something I would like to do more of.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are so pleased to hear that you find our agents pleasant and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Keith Robinson

Verificato da Feefo

GBR

9 months ago

Ciò che Keith Robinson ha detto su ROL Cruise:

ROL - Simply the Best

We have used ROL for many years and countless cruises, they are truly exceptional. Don’t go anywhere else.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Martin Fitzgibbons

Verificato da Feefo

9 months ago

Ciò che Martin Fitzgibbons ha detto su ROL Cruise:

Excellent

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Polite and very helpful

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was polite and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Always a good service

Excellent. Everything went smoothly and the agent was efficient and knowledgeable

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was efficient and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Bedford

Verificato da Feefo

GBR

9 months ago

Ciò che Christopher Bedford ha detto su ROL Cruise:

Choosing a preferred Cruise

The staff member was helpful and offered alternative suggestions as the original requested cruise was fully booked. Also the alternative choices were not available. The staff member then went back...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that the agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Good admin

Always good and helpful.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Norway 🇳🇴 cruise

The lady I spoke to was very polite, very helpful and knew the details of the holiday and explained them well.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was very polite and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Excellent

Leona was friendly, helpful and very professional with the initial booking and when I emailed after with a query I received a very prompt and clear response.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Leona friendly, helpful and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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