Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,692 recensioni

Cliente fidato

Verificato da Feefo

9 months ago

Excellent value

Edward was very straightforward and articulated extremely well

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that Edward was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Debs

Verificato da Feefo

GBR

9 months ago

Ciò che Debs ha detto su ROL Cruise:

excellent service provided by Edward ROL

excellent service provided by Edward

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that Edward provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Alan Miller

Verificato da Feefo

GBR

9 months ago

Ciò che Alan Miller ha detto su ROL Cruise:

I have confidence in this company.

The booking assistant provided good information and seemed familiar with the cruise in question. He was reassuring and friendly.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Prompt answering to phone and very knowledgeable and able to find us a good cabin to our specifications.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. We are pleased to hear that your found our agents very knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Super Cruise wait on you hand and foot

very polite and helpful and a cruise to look forward to

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents very polite and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Helpful service, added to good connections to cruise lines

We were dealt with by a knowledgeable, friendly, and competent travel consultant who was happy to explain an advertised cruise offer and book us as and when requested.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found the agent knowledgeable and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Steven Carpenter

Verificato da Feefo

GBR

9 months ago

Ciò che Steven Carpenter ha detto su ROL Cruise:

Great

Polite service and knowledgeable.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents polite and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

JOHN BOWYER

Verificato da Feefo

GBR

9 months ago

Ciò che JOHN BOWYER ha detto su ROL Cruise:

Very professional. Easy to deal with, answered all my questions.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are thrilled to hear that you find our agents very professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Satisfactory

Much better this year than last year when you made a complete **** up with my credit card However I am not sure if we have received all the discounts we are entitled to. That wasn’t made clear when...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your feedback, we have passed your comments on to the sales team. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Friendly and knowledgeable information and not too pushy. Got a choice of cruise providers and a decent discount. Super!

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found the agent friendly and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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