Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

ROL Cruise Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 25,517 recensioni

Cliente fidato

Verificato da Feefo

6 hours ago

Requesting a cabin not on car deck resulted in a car deck cabin being offer

Poor booking service, wrong details given and generally unhelpful and did not call back when they said they would.

John Griffiths

Verificato da Feefo

GBR

17 hours ago

Ciò che John Griffiths ha detto su ROL Cruise:

Excellent customer service

Extremely helpful and efficient

Yvonne Wright

Verificato da Feefo

19 hours ago

Ciò che Yvonne Wright ha detto su ROL Cruise:

Great service Accommodating

Cliente fidato

Verificato da Feefo

1 day ago

Helpful

Helpful and easy

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are pleased to hear that the agent was helpful and the booking process was easy. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

1 day ago

Excellent service from Olly(?) in organising our Finland/Norway trip.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are delighted to hear that Olly provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Lee

Verificato da Feefo

GBR

2 days ago

Ciò che John Lee ha detto su ROL Cruise:

Having to change dates shouldn't cost ££££for a loyal customer

Very good service always very helpful, but as a loyal customer i don't think they are willing to give something back for being loyal

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are pleased to hear that you find our agents very helpful. Please be assured that your feedback will be passed to our sales team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Fox

Verificato da Feefo

GBR

3 days ago

Ciò che Barbara Fox ha detto su ROL Cruise:

Would recommend ROL for the reasons given above

Very good. Very helpful pleasant staff.

Megan Hammond

ROL Cruise

2 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Timothy Jayes

Verificato da Feefo

GBR

9 days ago

Ciò che Timothy Jayes ha detto su ROL Cruise:

Fast and efficient service

It’s easy to contact ROL, I had an issue with a cruise I had booked and wanted to move. ROL associate sorted it for me in very quick time.

Megan Hammond

ROL Cruise

8 days ago

Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

10 days ago

Magic

Excellent

Megan Hammond

ROL Cruise

10 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

James

Verificato da Feefo

12 days ago

Ciò che James ha detto su ROL Cruise:

Great service

Knowledgeable about the cruise and options. Quick to respond to requests. Better price than other agents. Ability to use discount from previous cruises. Clearly understood my requirements.

Megan Hammond

ROL Cruise

11 days ago

Thank you for your lovely review, we are so pleased to hear that our agents provided great service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo