Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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ROL Cruise Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 25,580 recensioni

Cliente fidato

Verificato da Feefo

1 day ago

Excellent service, as always

The service received from ROL was, as always, excellent. We had seen a cruise we were interested in and in the phone call to ROL we received all the information necessary - without any persuasion -...

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Megan Hammond

ROL Cruise

15 hours ago

Thank you for your lovely review.We're delighted to hear that Liam and Sally provided all the information you needed to book with confidence. It's wonderful to know you received the excellent, no-pressure service you have come to expect from ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Ewels

Verificato da Feefo

GBR

1 day ago

Ciò che Robert Ewels ha detto su ROL Cruise:

Excellent.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review. We are so pleased to hear that the service was excellent. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jane Jenkyn

Verificato da Feefo

1 day ago

Ciò che Jane Jenkyn ha detto su ROL Cruise:

The person that I spoke to made every effort to help me

Megan Hammond

ROL Cruise

1 day ago

Thank you for your kind review. We're delighted to hear that our team member made every effort to assist you and provide the support you needed. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Nigel Branston

Verificato da Feefo

GBR

6 days ago

Ciò che Nigel Branston ha detto su ROL Cruise:

Excellent cruise agents

ROL reps are excellent. Polite and understanding, they have on several occasions (including this one) managed to arrange extras for me that are not part of the advertised package for a given cruise....

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Megan Hammond

ROL Cruise

5 days ago

Thank you for your fantastic review. We're delighted to hear that our team has consistently provided the level of service you've come to expect from ROL. It's wonderful to know that we've been able to help arrange additional extras, provide clear information, and give you the time and support needed to make the right choices for your travels. Your continued loyalty over the years means a great deal to us, and we're especially pleased that you've enjoyed problem-free experiences with every booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 days ago

v.good conversation with a knowledgeable advisor who understood and addressed my requests.

Megan Hammond

ROL Cruise

5 days ago

Thank you for your kind review. We're pleased to hear that you had a very good conversation with our advisor and that they were able to understand your requirements and provide knowledgeable assistance. We appreciate your feedback and look forward to helping with your future travel plans. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 days ago

Both Ollie and Ed were polite and helpful. They listened to my concerns and answered them with ease. Explained everything with confidence and reassurance.

Megan Hammond

ROL Cruise

6 days ago

Thank you for your review, we are so pleased to hear that Ollie and Ed were able to assist you with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 days ago

Yet another ROL Booking experience

As always I received a prompt and professional service. We have booked with ROL several times now. You can ask any question you want about your holiday booking and will always get a helpful reply.We

Megan Hammond

ROL Cruise

8 days ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 days ago

Usual excellent service.

Our booking was slightly more complicated than usual because of credit from the cruise line we were booking with. It, inevitably, therefore, took longer than usual. We were looked after by Henry who...

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Megan Hammond

ROL Cruise

9 days ago

Thank you for your amazing review, we are delighted to hear that Henry was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

10 days ago

No long wait for response. Friendly professional service

Megan Hammond

ROL Cruise

9 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you found our agents friendly and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

10 days ago

Always efficient and give helpful guidance. I dealt with Callum an d Zak on this occasion booking g an Azamara cruise for 2028.

Megan Hammond

ROL Cruise

9 days ago

Thank you for your lovely review, we are so pleased to hear that Callum and Zak were able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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