Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,692 recensioni

Carla

Verificato da Feefo

GBR

8 months ago

Ciò che Carla ha detto su ROL Cruise:

Very attentive

Very helpful and sorted out the holiday we wanted with numerous calls to the providers to check details

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are thrilled to hear that you find our agents helpful and attentive. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Ramsay

Verificato da Feefo

GBR

8 months ago

Ciò che Anne Ramsay ha detto su ROL Cruise:

Helpful service as always

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Margaret Janice Payne

Verificato da Feefo

GBR

8 months ago

Ciò che Margaret Janice Payne ha detto su ROL Cruise:

Customer Satisfaction.

ROL always answer the phone promptly and their staff are friendly, helpful and knowledgeable. They are keen to understand what I am looking for in my cruise and make every effort to find it.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you find our agents friendly, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Excellent courteous service. Agent went to great lengths to explain the cruise I was interested in and subsequently booked.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that the service was excellent and courteous. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christine Hunter

Verificato da Feefo

GBR

9 months ago

Ciò che Christine Hunter ha detto su ROL Cruise:

Experience

So long to wait to answer the phone Staff are always charming Some staff don’t come back with the answer they we’re males Females always come back and I am not being sexest! It is so good to speak...

Leggi altre

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, please be assured we are always striving to improve our wait times and service and we hope that in the future your experience is much improved. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Noble

Verificato da Feefo

GBR

9 months ago

Ciò che David Noble ha detto su ROL Cruise:

Good booking experience

Ollie gave great service was very helpful, knowledgeable and friendly. We have made the provisional booking but need to sort out the detail tomorrow. A very easy and pleasurable booking experience...

Leggi altre

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Ollie very helpful, knowledgeable and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

More easy than I thought and very friendly staff is very helpful also give us feel brilliant with this service and easy to booking for our lookforward hoilday

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

As above, very friendly/polite and knowledgeable agent.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents very friendly, polite and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Deborah Godbold

Verificato da Feefo

GBR

9 months ago

Ciò che Deborah Godbold ha detto su ROL Cruise:

Very helpful

Friendly and helpful. Understood requirements and all explained clearly.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

First class service

First class, efficient service. Chris was very helpful in arranging the cruise and the finance department quickly solved my payment problem.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Chris very helpful and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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