Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,691 recensioni

Anthony Hill-Harding

Verificato da Feefo

GBR

8 months ago

Ciò che Anthony Hill-Harding ha detto su ROL Cruise:

Excellent service

I spoke to Jasmine and Georgia. They were both extremely helpful. I had a query about train times, stations and flight times and they contacted Hurtigruten and got me all the necessary timings. They...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your amazing review, we are delighted to hear that Jasmine and Georgia were able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Happy Customer

Always fast, efficient and friendly service!

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that our agents provided fast, efficient and friendly service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Patricia McGarva

Verificato da Feefo

GBR

8 months ago

Ciò che Patricia McGarva ha detto su ROL Cruise:

Always helpful and efficient.

Polite, helpful and considerate.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the agent was polote, helpful and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Paula Walkling

Verificato da Feefo

GBR

8 months ago

Ciò che Paula Walkling ha detto su ROL Cruise:

Always a great experience

We use ROL a lot, as the service us always tiptop, and they value customer loyalty.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Great service

Jasmine explained everything very well and was able to log in to my account and add the discount accrued.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Billy succeeds again.

Another "spur of the moment" decision to ring Billy (Rusbridge) to enquire about the Uniworld Ganges river cruise as recently seen on Channel 5 with Jane Mcdonald as I had received an email offering...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that Billy was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Gayton

Verificato da Feefo

GBR

8 months ago

Ciò che Janet Gayton ha detto su ROL Cruise:

Prompt & efficient service

Prompt answering and then Edwin was able to book my cruise and answer all my queries

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that the agent provided prompt and efficient service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Valerie Coward

Verificato da Feefo

GBR

8 months ago

Ciò che Valerie Coward ha detto su ROL Cruise:

Very helpful

Our request was dealt with very efficiently by Kelly. She was very helpful and friendly.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that Kelly was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Philip Hitchens

Verificato da Feefo

8 months ago

Ciò che Philip Hitchens ha detto su ROL Cruise:

Excellent service from an experienced member of staff. All details covered in a very professional manner.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that the agent provided excellent service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carla

Verificato da Feefo

GBR

8 months ago

Ciò che Carla ha detto su ROL Cruise:

Very attentive

Very helpful and sorted out the holiday we wanted with numerous calls to the providers to check details

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are thrilled to hear that you find our agents helpful and attentive. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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