Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,691 recensioni

Cliente fidato

Verificato da Feefo

8 months ago

Edward was very helpful and patient when bombarded with loads of questions.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you found Edward very helpful and patient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Pleasant experience

Lady’s very polite and informative

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the agent was very polite and informative. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Book via ROL it's so easy

Excellent. Friendly, helpful knowledgeable staff. Made booking easy. Though another trip I was interested in wasn't available I was told that if it came up again I will be contacted.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you find our agents excellent, friendly, helpful and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Prompt and Polite

Easy directions re dialling and answered at second ring.Good opening times, so when you decide to book ROL is open.Luke handled the booking with no pressure to buy and explained everything...

Leggi altre

Megan Hammond

ROL Cruise

8 months ago

Thank you for your amazing review, we are so pleased to hear that Luke was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Could understand the people on the phone.

Excellent, easy people to talk too. Willing to explain, very knowledgeable.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you find our agents excellent and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Jake was excellent.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that Jake provided excellent service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Fantastic service.

Excellent call with the advisor who explained everything from which were the quietest rooms to how all the extra charges work. As we are going on a cruise and stay vacation, he covered all the...

Leggi altre

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that the agent was able to assist you with your booking. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Kearns

Verificato da Feefo

GBR

8 months ago

Ciò che Janet Kearns ha detto su ROL Cruise:

Great Customer Service

Agent was very helpful and knowledgeable. Went out of their way to get me best deal. Have used them before and have no hesitation in recommending them.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you found the agent very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Outstanding Service

Great customer service - very helpful and knowledgeable.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

8 months ago

Wouldn’t go anywhere else

Wouldn’t go anywhere else , always helpful from booking to receiving tickets. Prices always matched with any other offers available.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

ROL Cruise Recensioni

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?