Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

ROL Cruise Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 25,551 recensioni

Cliente fidato

Verificato da Feefo

19 days ago

Very helpful

Professional friendly advice.

Megan Hammond

ROL Cruise

18 days ago

Thank you for your review, we are delighted to hear that the agent was very helpful and provided professional and friendly advice. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

19 days ago

90% perfect.

Very good on the phone but the receipt for my deposit was not sent to my e-mail address that I confirmed. It was sent to my partners e-mail address which did not cause any problems.

Megan Hammond

ROL Cruise

18 days ago

Thank you for taking the time to leave a review. We can confirm that your email address has now been updated as the primary contact email, and all future correspondence will be sent directly to you. We apologise for any inconvenience this may have caused and appreciate your patience while we resolved the matter. We hope you are looking forward to your upcoming cruise. Should you require any further assistance, please do not hesitate to get in touch. Kind regards, the ROL Cruise Team

Ruth Wasson

Verificato da Feefo

GBR

19 days ago

Ciò che Ruth Wasson ha detto su ROL Cruise:

Easy booking with Ollie

Excellent advice and help from Ollie. He answered all my questions, took into account our specific requirements, and explained everything clearly. He made the booking process simple and problem...

Leggi altre

Megan Hammond

ROL Cruise

18 days ago

Thank you for your amazing review, we are so pleased to hear that Ollie was able to assist you with your booking and provided excellent advice. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carol

Verificato da Feefo

GBR

19 days ago

Ciò che Carol ha detto su ROL Cruise:

Booking next year

Very friendly, very helpful

Megan Hammond

ROL Cruise

18 days ago

Thank you for your review, we are so pleased to hear that the agent was very friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Doriana Collins

Verificato da Feefo

GBR

20 days ago

Ciò che Doriana Collins ha detto su ROL Cruise:

Excellent experience

Excellent service The gentleman who booked the tour for me was very knowledgeable and nice and answered all my questions It was a pleasure talking to him

Megan Hammond

ROL Cruise

18 days ago

Thank you for your review, we are thrilled to hear that the service was excellent and the agent was very knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Little

Verificato da Feefo

GBR

20 days ago

Ciò che John Little ha detto su ROL Cruise:

very helpful and knowledgeable

Megan Hammond

ROL Cruise

18 days ago

Thank you for your review, we are thrilled to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

21 days ago

Good providing my message gets passed on.

Megan Hammond

ROL Cruise

18 days ago

Thank you for your 4-star review, we are pleased to hear that the agent was able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

William Stracy

Verificato da Feefo

GBR

21 days ago

Ciò che William Stracy ha detto su ROL Cruise:

Great professional service,helpful knowledgeable team.8

Megan Hammond

ROL Cruise

21 days ago

Thank you for your review, we are so pleased to hear that you find our agents professional, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Linda Willard

Verificato da Feefo

GBR

24 days ago

Ciò che Linda Willard ha detto su ROL Cruise:

Excellent service, the person I spoke with over the phone was very helpful and made sure we received everything we were looking for

Megan Hammond

ROL Cruise

23 days ago

Thank you for your review, we are pleased to hear that the service was excellent and the agent was very helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

26 days ago

Very helpful and knowledgeable staff

Helpful and knowledgeable

Megan Hammond

ROL Cruise

25 days ago

Thank you for your review, we are delighted to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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