Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,685 recensioni

Cliente fidato

Verificato da Feefo

16 days ago

Very helful person on phone (called Ollie). So far service has been good but having problems with downloading the attachments to an email that I have been sent.

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review. We're delighted to hear that Ollie provided such helpful service and that your experience with us has been positive so far. We're sorry to hear you're experiencing difficulties downloading the attachments from your email. If you haven't already, please don't hesitate to get in touch with our team, who will be happy to assist and ensure you receive the information you need. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

17 days ago

Friendly and very helpful

Megan Hammond

ROL Cruise

17 days ago

Thank you for your kind feedback. We're delighted to hear that you found our team friendly and very helpful. We appreciate your support and look forward to assisting you again in the future. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

18 days ago

excellent. What more do we need to say

Megan Hammond

ROL Cruise

18 days ago

Thank you for your fantastic feedback. We're delighted to hear you had an excellent experience with our team and appreciate your support. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

18 days ago

Friendly and efficient

Megan Hammond

ROL Cruise

18 days ago

Thank you for your feedback. We're delighted to hear that you found our team friendly and efficient. We appreciate your support and look forward to assisting you again in the future. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carole Gray

Verificato da Feefo

JEY

19 days ago

Ciò che Carole Gray ha detto su ROL Cruise:

Svalbad

Entity was dealt with h promptly and efficiently.

Megan Hammond

ROL Cruise

18 days ago

Thank you for your feedback. We're pleased to hear that your enquiry was dealt with promptly and efficiently by our team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jill Hinde

Verificato da Feefo

GBR

20 days ago

Ciò che Jill Hinde ha detto su ROL Cruise:

Too long

Generally good, although written communications take too long to be answered.

Cliente fidato

Verificato da Feefo

20 days ago

Karen who fortunately, we were lucky who answered our telephone call was clearly spoken and overcome our first problem, as these days at our age our hearing is obviously not as it was in previous...

Leggi altre

Megan Hammond

ROL Cruise

18 days ago

Thank you for your wonderful feedback. We're delighted to hear that Karen provided such friendly, professional, and attentive service. It's great to know she was able to answer all your questions clearly and confidently, helping you feel comfortable in booking your cruise with us. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

21 days ago

Good service

Booked the cruise we wanted

Megan Hammond

ROL Cruise

20 days ago

Thank you for your review. We're delighted to hear that you received good service and were able to book the cruise you wanted. We appreciate you choosing ROL Cruise and hope you have a fantastic holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

21 days ago

Book with ROL best deal

Excellent, staff extremely helpful and knowledgeable. I got a quote from cruise company, then an exactly identical cruise from from ROL, which was cheaper, with the same cruise and cabin number.

Megan Hammond

ROL Cruise

21 days ago

Thank you for your wonderful feedback. We're delighted to hear that you found our team extremely helpful and knowledgeable. It's fantastic to know that we were able to offer the same cruise and cabin at a better value, helping you get even more from your holiday booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trevor Hunt

Verificato da Feefo

23 days ago

Ciò che Trevor Hunt ha detto su ROL Cruise:

A well organised Professionally run Holiday /Cruise Guidance Company.

Really excellent and comprehensive

Megan Hammond

ROL Cruise

22 days ago

Thank you for your wonderful review. We're delighted to hear that you found our service professional, well organised and comprehensive. We hope you have a wonderful holiday and thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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