Good Afternoon Becky,
Thank you for rating us 5*s!
Happy to hear that you found the service to be excellent.
Kind regards,
The Exotic Direct Team.
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Cliente fidato
Verificato da Feefo
4 years ago
Thoroughly recommended.
Always excellent professional and friendly service!
Nathan
ExoticDirect
4 years ago
Good Afternoon,
Thank you for rating us 5*s!
Lovely to hear that you found the service to be friendly and professional!
Kind regards,
The Exotic Direct Team.
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MW
Mr Warren Weldon
Verificato da Feefo
4 years ago
Ciò che Mr Warren Weldon ha detto su ExoticDirect:
Excellent service
Yeah I would recommend Exotic Direct.
When my greenwing died,they made it as stress free as possible.
Was very thankful for that
Nathan
ExoticDirect
4 years ago
Good Afternoon Warren,
Thank you for rating us 5*s!
We are very sorry to hear about your loss. We are happy to hear we made the experience as stress free as possible however.
Kind regards,
The Exotic Direct Team.
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MW
Mrs Alison Wrigglesworth
Verificato da Feefo
4 years ago
Ciò che Mrs Alison Wrigglesworth ha detto su ExoticDirect:
Good website
Very good website and recommendations for them from friends.
Nathan
ExoticDirect
4 years ago
Good Afternoon Alison,
Thank you so much for rating us 5*s!
Kind regards,
The Exotic Direct Team
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Cliente fidato
Verificato da Feefo
4 years ago
Great Exotic Pet Insurance
This is a Good exotic insurance policy, I have been with them for 6-7 years, they always make you aware if their prices increase or decrease, I cant answer too claiming as I've not claimed any...
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Nathan
ExoticDirect
4 years ago
Good Afternoon,
Thank you so much for the 5* Review!
We are pleased to be able to offer you the piece of mind that insurance provides!
Kind regards,
The Exotic Direct Team.
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Cliente fidato
Verificato da Feefo
4 years ago
Great insurance for exotic pets
Luckily I've never had to use my insurance but all the information is always clearly communicated so I know what I need to do and how much I'm paying
Nathan
ExoticDirect
4 years ago
Good Afternoon,
Thank you so much for rating us 5*s!
We really appreciate the time taking to leave us this review and are very happy to hear that the information is clearly communicated!
Kind regards,
The Exotic Direct Team.
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MD
Mrs Mariska Dickinson
Verificato da Feefo
4 years ago
Ciò che Mrs Mariska Dickinson ha detto su ExoticDirect:
Seemless. No problem with renewal.
Nathan
ExoticDirect
4 years ago
Good Afternoon Mariska,
Thank you so much for the 5* Review!
Lovely to hear that the renewal process was seemless!
Kind regards,
The Exotic Direct Team.
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MD
Miss Victoria Dewar
Verificato da Feefo
4 years ago
Ciò che Miss Victoria Dewar ha detto su ExoticDirect:
Found what I needed easily
Nathan
ExoticDirect
4 years ago
Good Afternoon Victoria,
Thank you for the 5* Review!
Very happy to hear the process was an easy one!
Kind regards,
The Exotic Direct Team.
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MW
Miss Jade Wise
Verificato da Feefo
4 years ago
Ciò che Miss Jade Wise ha detto su ExoticDirect:
Good
Good customer service, quick reply and my problem got solved quickly
Imane
ExoticDirect
4 years ago
Hello Jade,Thank you for rating us 5*s!We are very pleased to hear that your problem was resolved swiftly.We will make sure to pass on your feedback to the officer We are sure it will make her day.Kind regardsThe Exotic Direct Team
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Cliente fidato
Verificato da Feefo
4 years ago
The documentation received wasn’t particularly clear. I have made payment via BACD but still haven’t received any renewal documentation
Imane
ExoticDirect
4 years ago
Hello,Thank you for taking the time to give us your feedback.And thank you for taking my call earlier today.We hope that your concerns about your renewal documents and your BACS Payment are now clarified.If you need any assistance in the future please don't hesitate to call or email us .Kind regardsThe Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.