The renew process was easy and explained well in the email, ive not had to make a claim as yet for our tortoise, but glad I have insurance cover incase she falls unwell.
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Cliente fidato
Verificato da Feefo
1 day ago
Easy to renew and prices are good aswell
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Cliente fidato
Verificato da Feefo
1 day ago
Always polite and happy to help when you call tgem
The service is excellent and when you phone them up they are always willing to help you with anything and nothing is too much trouble.
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MB
Miss Christine Bentley
Verificato da Feefo
4 days ago
Catherine
ExoticDirect
3 days ago
Thanks for the five-star feedback, it means a lot.
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MD
Miss Carol Duncan
Verificato da Feefo
GBR
4 days ago
Ciò che Miss Carol Duncan ha detto su ExoticDirect:
Amazing from start to finish.
Catherine
ExoticDirect
3 days ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
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Cliente fidato
Verificato da Feefo
4 days ago
Very helpful and much needed for our two Congo African Greys which I had for many years
Catherine
ExoticDirect
3 days ago
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.
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Cliente fidato
Verificato da Feefo
17 days ago
Easy to contact. Quick, simple to renew. Lovely customer service people.
Catherine
ExoticDirect
3 days ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
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MA
Mr Clayton Armstrong
Verificato da Feefo
GBR
18 days ago
Kieran
ExoticDirect
10 days ago
Thanks for the five-star feedback, it means a lot.
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MM
Mrs Violet-Anne Macleod
Verificato da Feefo
GBR
19 days ago
Ciò che Mrs Violet-Anne Macleod ha detto su ExoticDirect:
It was easy to choose a quote for our tortoises , haven't had to make a claim yet but I'm sure it will be straightforward if I do .
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Cliente fidato
Verificato da Feefo
23 days ago
Easy online form, received email with insurance policy quickly.
Thank you.
Kieran
ExoticDirect
10 days ago
Thank you for leaving a review, the team at Exoticdirect are glad to hear you’ve been pleased with the service.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.