Inspiring and empowering customers to read, learn, create and play
Layanan
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
peringkat selama setahun terakhir
Menampilkan seluruh 269,282 ulasan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Quick delivery and cost effective productse
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Great. Issue resolved and items received.
Aftere I reported not receiving my items after a period of 12 days, I contacted the company and was advised that there had been delays due to a warehouse move. I was offered a full refund or a wait...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Never received the books we ordered for a preschool.
We ordered books for the christmas grotto in November and was stated that it would arrive within 10 working days. When I phoned up after this time had passed, I was told that they were probably lost...
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Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund, unfortunately due to the warehouse relocating we were unable to resend.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
10/10 always
It's just my favourite store.
I'm a big romance reader and the experience is always fantastic, because there is always sooo many options.
Apart from the delivery time, which is temporary anyways, it...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Good communication. Very quick reply- goods ready the following day. Very efficient
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DP
Denise Potter
Diverifikasi oleh Feefo
GBR
8 months ago
Apa yang dikatakan Denise Potter tentang The Works:
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.