Inspiring and empowering customers to read, learn, create and play
Layanan
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
peringkat selama setahun terakhir
Menampilkan seluruh 269,282 ulasan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Very poor as still waiting to receive parcel
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Order never arrived!
I placed my order on the 11th November and still have not received my order on the 10th of December. Will never order from The Works again. I needed the order for a Christmas fair at the end of...
Baca lebih lanjut
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
1
Bagikan
MW
Mary Williams
Diverifikasi oleh Feefo
GBR
8 months ago
Apa yang dikatakan Mary Williams tentang The Works:
The Works is a brilliant shop to use on line
I have used the works on line for several years with a lot of satisfaction and so pleased with the service.
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Great
Easy ordering, quick informed delivery
0
Bagikan
NV
Nicola Vaughan
Diverifikasi oleh Feefo
GBR
8 months ago
Apa yang dikatakan Nicola Vaughan tentang The Works:
Email - ‘Review your purchase’ - I would if it had been delivered
Complete and utter shambles of a company. First order (4th Nov) refunded in total (19th Nov) when only 2 items were out of stock. Reordered the same items (19th Nov) with 2 different items to replace...
Baca lebih lanjut
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that there has been issues with your online orders.
Due to the warehouse relocating this has caused unforeseen issues with the despatch of orders.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Dreadful Delivery Times
Dreadful service. I placed an order on 6th November thinking that would be enough time to have it delivered for Christmas....it is now almost 5 weeks later and I still haven't received the order. ...
Baca lebih lanjut
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Delivery the works
Easy ordering quick delivery very pleased with goods
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
2026 Organising
Easy to order
Great value and product choice
Prompt delivery
“Thank you”
0
Bagikan
CO
carol osullivan
Diverifikasi oleh Feefo
8 months ago
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 months ago
Absolutely shocking will not buy online from the works again. I bought multiple books and recieved 1 all the others while in stock when purchased went out of stock after purchase took over 3wks to...
Baca lebih lanjut
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear bout the issues that have arisen with your order.
This has occurred due to the warehouse relocating
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.