Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.
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Flooring Direct n’est plus un client actif de Feefo
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JB
Jack Butchers
4 years ago
Ce que Jack Butchers a dit à propos de Flooring Direct:
Not good at all ordered two items only had one delivered . had to chase 1 item underlay for laminate flooring. cost £26.91 I had to phone Flooring Direct to find out where underlay was. Only to be...
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Partager
Client de confiance
4 years ago
Arrived on time good matting for carpet
Good service arrived on time
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Partager
Client de confiance
4 years ago
Still wainting for my order
Flooring Direct
Flooring Direct
4 years ago
Hi,
We hope that you have managed to reach us through phone, email, or social media. Our team would be more than happy to help you find out where your order is.
Thank you,
Flooring Direct Team
Client de confiance
4 years ago
Still nothing
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Partager
Client de confiance
4 years ago
Well presented sales site. Delivered low cost order in good time
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Partager
Client de confiance
4 years ago
Great service
There was a problem with the first order phoned them and it was quickly sorted. The young lady who dealt with it was Chloe and she dealt with the problem there and then she had great customer service...
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0
Partager
Client de confiance
4 years ago
Awful service,Goods don’t arrive, no one answers phone
Awful service, goods don’t arrive no one answers the phone.
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Partager
GM
G J Mead
clacton on sea
4 years ago
Ce que G J Mead a dit à propos de Flooring Direct:
bit of an issue with delivery time. ordered on wednesday june 30. got text
delivery time longer than expected. very difficult to speak to anyone on phone bit of an issue with delivery time. ordered on wednesday june 30. got text message from delivery firm confirming...
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Flooring Direct
Flooring Direct
4 years ago
Hi Gordon,
We apologise that you experienced these issues. We can experience a very high volume of emails/calls so sometimes this can cause a delay in our response. We apologise, however, that no one got back to you despite your persistence. If there is this issue again in the future, our social media pages are regularly monitored. We appreciate this feedback so we can be aware of what to do to improve.
Thank you,
Flooring Direct Team
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Partager
Client de confiance
4 years ago
Good product terrible customer service
Although the flooring is fantastic and delivery is prompt their customer service is seriously lacking. I was supposed to have a discount applied to my order but I was charged full price, despite...
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Flooring Direct
Flooring Direct
4 years ago
Hi,
We are so sorry you experienced this problem. We hope that someone is now helping you resolve these issues. if you are still struggling to get through to us then please try direct messaging one of our social media sites.
Thanks,
Flooring Direct Team
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Partager
Client de confiance
4 years ago
Lousy Customer Service
I placed an order with Flooring Direct on the 30th June. I was told the item was in stock. I was then sent on the same day an email saying my goods had been despatched and that the carrier would be...
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Flooring Direct
Flooring Direct
4 years ago
Hi,
We are so sorry you are experiencing these problems. If you are still needing to get in touch with our team, please try direct messaging our social media pages (Facebook/Instagram). From here hopefully, our team will be able to resolve the issues.
Thank you,
Flooring Direct Team
0
Partager
MI
Michael Iggulden
4 years ago
Ce que Michael Iggulden a dit à propos de Flooring Direct:
DO NOT USE
DO NOT USE, they are a scam, my order didn’t turn up and they only contacted me when I made a dispute on PayPal. They blamed the courier and said they would ship with another courier and it still...
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Flooring Direct
Flooring Direct
4 years ago
Hi Michael,
We are so sorry you experienced these issues. If you are wanting to contact our team please don't hesitate and try by phone, email, or social media. We appreciate the feedback.
Thanks,
Flooring Direct Team
Flooring Direct deliver state-of-the-art carpet and flooring materials to people all over the UK. Our wealth of experience and buying power has enabled us to source some of the very best products and brands on the market and to sell them at the most competitive prices. We buy from the top manufacturers of carpet & flooring, both in the UK and overseas.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Flooring Direct deliver state-of-the-art carpet and flooring materials to people all over the UK. Our wealth of experience and buying power has enabled us to source some of the very best products and brands on the market and to sell them at the most competitive prices. We buy from the top manufacturers of carpet & flooring, both in the UK and overseas.