Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Flooring Direct Commentaires

https://www.flooringdirect.co.uk/

Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.

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Client de confiance

5 years ago

Brilliant service thank you

Very helpful and polite customer service and brilliant delivery

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AS

Alan Seamer

5 years ago

Ce que Alan Seamer a dit à propos de Flooring Direct:

excellent service thanks

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Client de confiance

5 years ago

Good quality and customer service!

Overall the products are amazing quality! I ordered Vinyl Floor Sheeting that is absolutely beautiful and I know will last a long time! My only issue was that my entire order wasn't initially sent to...

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JG

Jc Guthrie

5 years ago

Ce que Jc Guthrie a dit à propos de Flooring Direct:

Excellent service, product arrived promptly and was exactly as described and I am very pleased with the colour. Thank you

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Client de confiance

5 years ago

Still waiting....

I am unable to leave a review of the product as I am yet to receive it. I can however feedback on my experience of ordering from this company. My order was placed on 03.03.21. I received an email to...

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Client de confiance

5 years ago

Apalling service

Appalling service. I received the wrong item for my order. I emailed explaining the error and asked for correct item on two days ago, but still have not received a reply. I telephoned the...

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CB

Christian Bailey

5 years ago

Ce que Christian Bailey a dit à propos de Flooring Direct:

Awful, supplied the wrong product, ignored my repeated emails. I was first in the queue to speak with a member of their team for 45 minutes with no answer.

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DH

Daniel Hope

5 years ago

Ce que Daniel Hope a dit à propos de Flooring Direct:

Poor service, the order came 7 days later than advertised online and when it arrived the artificial grass pins were missing and the grass isn’t cut square from corner to corner

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Client de confiance

5 years ago

Excellent Product - Poor delivery experience

The website was very easy to use. Later the same day I received an email telling me the order had been dispatched to the warehouse and I could expect further emails telling me when it had been...

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Client de confiance

5 years ago

Very poor service

5 items ordered but only 1 arrived. They won't respond to emails and it is impossible to get through to them on the phone - in a queue for ages (30-45 mins) and then just get an answerphone to leave...

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