Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Flooring Direct Commentaires

https://www.flooringdirect.co.uk/

Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.

Service

avis au cours de l’année écoulée

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Carol Dobbie

5 years ago

Ce que Carol Dobbie a dit à propos de Flooring Direct:

ABYSMAL SERVICE. AVOID THIS COMPANY LIKE THE PLAGUE!

What service?? My order was a very simple one and they still got it wrong! Never answer the phone so impossible to speak to anyone! They messaged me to say they had re ordered. I asked today where it...

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Pat Reidy

5 years ago

Ce que Pat Reidy a dit à propos de Flooring Direct:

no upsets just good cost and delivery

Lisa Walford

5 years ago

Ce que Lisa Walford a dit à propos de Flooring Direct:

Poor Service

Delivery was quoted March 11th waited in all day but nothing turned up. Sent 7 emails no response, on hold for total of 4 hours over 6 calls, left messages no response finally got through and still...

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Carol Richardson

Bristol

5 years ago

Ce que Carol Richardson a dit à propos de Flooring Direct:

Worse service I have ever encountered

Answer their phone and emails. Deliver quality flooring. Not flooring that is badly damaged and not fit for purpose. Still waiting for a reply about a refund. Impossible to talk to an actual person..

Chris Heslop

5 years ago

Ce que Chris Heslop a dit à propos de Flooring Direct:

Shocking service 2021

Bad service, faulty goods and still no reply when I called three times, left messages and emailed about fault

Sharma

London

5 years ago

Ce que Sharma a dit à propos de Flooring Direct:

Order - if you have the patience!

Went with flooring direct as they were considerably cheaper then the likes of Carpetright and Tapi for the same product. Where they fall down is there customer service and communication. My original...

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Debbie Tombs

5 years ago

Ce que Debbie Tombs a dit à propos de Flooring Direct:

The flooring I ordered was out of stock but there was a delay in telling me and they offered a replacement which was a completely different colour.

Cliff Bridger

5 years ago

Ce que Cliff Bridger a dit à propos de Flooring Direct:

All round Rubbish company. Can't comment on product as no received.

Ordered made to measure coconut matting which I still haven't received. Company don't answer the phone. Your put in a queue for 20 minutes until you get to number 1 then you just get put on hold...

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Client de confiance

5 years ago

Yes start by delivering the right goods to the right person on my first order....then by replying to an email or even returning a call..and against my better judgment t and only because i wanted my...

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Alison Foster

5 years ago

Ce que Alison Foster a dit à propos de Flooring Direct:

Highly recommended

The flooring that we bought was very competitively priced and delivery was quick. Highly recommended

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