Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Flooring Direct Commentaires

https://www.flooringdirect.co.uk/

Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.

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Afficher tous les 1,748 commentaires

Client de confiance

5 years ago

Fast and efficient

Excellent service, easy to order and great delivery. Ideal company to choose for that DIY project you have been putting off for months.

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Client de confiance

5 years ago

Item missing from order, poor customer service, out of pocket due to messin

My complaint has already been sent to Chloe Richardson- copied and pasted below. As explained to you, firstly, I had problems with my order being delivered. I was told it would be Friday 5th March,...

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MH

Michael Haigh

5 years ago

Ce que Michael Haigh a dit à propos de Flooring Direct:

Great service start to finish

Ordered over the phone very easy . I received emails to let me know how my order was going , arrived on time all fitted very pleased.

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Eugene A Starratt

5 years ago

Ce que Eugene A Starratt a dit à propos de Flooring Direct:

Grass arrived saturated and too heavy to move. Needed drying out before use

Could have delivered it dry.

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CM

Connor Macartney

5 years ago

Ce que Connor Macartney a dit à propos de Flooring Direct:

Fantastic quality , brilliant price and fast delivery.

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Client de confiance

5 years ago

No response from trying to contact customer service for update.

Ordered 'in stock' item, then contacted to be told it was out of stock so accepted alternative and told it was 3-5 days delivery. Now 2 weeks and no update.

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LB

Laurence Burbidge

5 years ago

Ce que Laurence Burbidge a dit à propos de Flooring Direct:

Good service

Great voice and excellent delivery service.

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Client de confiance

5 years ago

Don’t bother

Had to cancel my order as it took so long with no communication

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Ricky Brown

5 years ago

Ce que Ricky Brown a dit à propos de Flooring Direct:

not happy

this service is very poor and 3 different delivery services to get my order shich caused a lot of frustration

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Client de confiance

5 years ago

Great service! Would recommend

Ordered coir matting over the phone with a very friendly sales lady. She ensured I got my product promptly and the product was great quality. Highly recommend this company!

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