Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Flooring Direct | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 1,748 commentaires

Client de confiance

4 years ago

Karan rude staff

Karan really rude staff. And had personal grudge against me. And refuse to take order. And deducted large amounts of cancellation fee. Which wasn’t even my fault. Not trustable company.

Flooring Direct

4 years ago

Hi, Sorry to hear you had a negative experience with our service. If you contact our customer service team we can work with you to resolve this situation for you. We can be contacted by email, phone, or social media. Thanks, Flooring Direct Team

Client de confiance

4 years ago

No one answers the phone. And couple times when I got through, staff said they will call me back. But they never do. As they least bother. Extremely bad service.

Yvonne Taylor

4 years ago

Ce que Yvonne Taylor a dit à propos de Flooring Direct:

fast delivery

Flooring Direct

4 years ago

Hi Yvonne, We are really happy you experienced fast delivery. We hope to assist you with any further requirements in the future. Thanks, Flooring Direct Team

L J Millward

4 years ago

Ce que L J Millward a dit à propos de Flooring Direct:

Just easy

Excellent , web site good

Flooring Direct

4 years ago

Hi, We are glad you found our website good. We try to provide an easy-to-use site so our customers don't have to mess around. Thanks, Flooring Direct Team

Client de confiance

4 years ago

Non responsive to calls and emails, now have no lino.

Call backs non existent, no reply on emails and voicemails. Still no goods and no idea where they are due to lack of response to calls and emails. This is due to not being able to take delivery due...

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Flooring Direct

4 years ago

Hi, We are so sorry to hear you have experienced these issues. We suggest trying to contact our team on all platforms, such as social media. We experience very busy periods and at times responses get delayed. We hope this is resolved for you soon. Thanks, Flooring Direct Team

Danny Talbot

4 years ago

Ce que Danny Talbot a dit à propos de Flooring Direct:

They sent what I requested

Bryan O Neill

4 years ago

Ce que Bryan O Neill a dit à propos de Flooring Direct:

Good product

Had an error with their postage but they sorted problem immediately

Flooring Direct

4 years ago

Hi Bryan, We are sorry you had an issue with postage but are pleased our team sorted it! Thanks, Flooring Direct Team

Richard Penn Clark

4 years ago

Ce que Richard Penn Clark a dit à propos de Flooring Direct:

I'm still waiting for my delivery

I'm still waiting for my delivery......

Flooring Direct

4 years ago

Hi Richard, We are sorry you are experiencing this delay. Please contact our customer service team via phone, email o social media. They will be more than happy to help resolve this issue. Thank you, Flooring Direct Team

Gavin Parish

4 years ago

Ce que Gavin Parish a dit à propos de Flooring Direct:

Customer service good. Delivery non existent. Delayed fdelivery has caused my company's project to stall ultimately costing money

Flooring Direct

4 years ago

Hi Gavin, We apologise for the issues with the delivery. We appreciate all the feedback we get so we can try our best to prevent any of these issues from occurring again. We hope that your delivery gets to you as soon as possible. If there is anything further we can do to help, don't hesitate to contact us. Thanks, Flooring Direct Team

MARALYN MENZIES

4 years ago

Ce que MARALYN MENZIES a dit à propos de Flooring Direct:

Would recommend

We were unable to source the product locally but no problem finding exactly what we required from Flooring Direct. Good value and speedy delivery

Flooring Direct

4 years ago

Hi Maralyn, We are so happy to hear you had a great experience with our service. We hope to help you again in the future. Thanks, Flooring Direct Team

Mervyn Furneaux

4 years ago

Ce que Mervyn Furneaux a dit à propos de Flooring Direct:

magic

very quick delivery, and nocked spots of every body else.

Flooring Direct

4 years ago

Hi Mervyn, We are so pleased you were happy with our service. We try our best to provide a quick process. Thanks! Flooring Direct Team

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Flooring Direct Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?