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SPCA Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/spca-pet-insurance | Feefo

Displaying all 462 reviews

Tania Best-Pokia

Takapau

2 hours ago

What Tania Best-Pokia said about SPCA Pet Insurance:

Again, could go wrong with Peter, his service was excellent!

1 product purchased

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Tracey Hohepa

Rotorua

1 day ago

What Tracey Hohepa said about SPCA Pet Insurance:

Great customer service, informative and pleasant

SPCA Pet Insurance

22 hours ago

Hi Tracey, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 product purchased

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Nooroa Raemaki

Lower Hutt

20 days ago

What Nooroa Raemaki said about SPCA Pet Insurance:

Options/plans available were easily explained and made it easy for me to select the best options for my cat and dog.

SPCA Pet Insurance

20 days ago

Hi Nooroa, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 product purchased

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Trusted Customer

24 days ago

Prompt call back and papers sent. I'm hoping I never have to use you as I'm hoping my wee mate Molly is going to be happy and healthy. The call back person was pleasant and informative.

SPCA Pet Insurance

21 days ago

Hi there, We are pleased to hear of the service that you received when speaking with our team member and appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 product purchased

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Trusted Customer

25 days ago

Very helpful and informative

SPCA Pet Insurance

24 days ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 product purchased

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Trusted Customer

1 month ago

Very good customer service were very helpful and friendly

SPCA Pet Insurance

1 month ago

Hi there, It is wonderful to hear of the value that you have found in your cover, which has left you feeling happy, and of the service that you received when speaking with our helpful team members. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

1 product purchased

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Libby Clifford-Harvey

1 month ago

What Libby Clifford-Harvey said about SPCA Pet Insurance:

Tha lady who talked with me on the phone had 10/10 customer service. She had a great customer service voice was very friendly and helpful. She sold me on the insurance when I hadn't made up my mind ye

...

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SPCA Pet Insurance

1 month ago

Hi Libby, We are happy to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 product purchased

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Ali

Auckland

1 month ago

What Ali said about SPCA Pet Insurance:

I found it a little odd that while I was filling in the form online I was called and quite aggressively taken through the policy. I would have preferred not to be called and make my own decision. The

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SPCA Pet Insurance

1 month ago

Hi Ali, Thank you for reaching out to share your concerns with us and I apologise for any dissatisfaction caused during your experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with this opportunity to share your feedback with the relevant team. Please don't hesitate to let me know if you would like to discuss your feedback further or require any assistance in the future. Kind regards, Alisa

1 product purchased

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Kim Denham

1 month ago

What Kim Denham said about SPCA Pet Insurance:

They returned our calls with friendly, patient and excellent knowledge, such a pleasure to deal with passionate people

SPCA Pet Insurance

1 month ago

Hi Kim, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 product purchased

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Trusted Customer

1 month ago

I really like who I spoke to, she was friendly and efficient and answered all my questions

SPCA Pet Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 product purchased

View review

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About SPCA Pet Insurance

+61 2 8886 8300

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia