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SPCA Pet Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 685 reviews

Trusted Customer

Feefo Verified

21 days ago

Easy sign up process

Customer Service was very helpful and made our decision to sign up so easy.

SPCA Pet Insurance

20 days ago

Hi there, We are always happy to hear of the great service our customers receive when speaking with our team members and that arranging your cover was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Product reviews

Date of purchase: 12/05/2026

Trusted Customer

Feefo Verified

22 days ago

good

SPCA Pet Insurance

20 days ago

Hi there, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

Date of purchase: 11/05/2026

Trusted Customer

Feefo Verified

24 days ago

I haven’t received any service as of yet.

SPCA Pet Insurance

24 days ago

Hi there, Thank you for taking the time to share your review with us and I am sorry to hear that you have not received contact as of yet. I appreciate you providing us with the opportunity to follow this up for you and I have passed this matter on to our team to be in touch and assist you further. Kind regards, Alisa

Product reviews

Date of purchase: 09/05/2026

Carol Rowlands

Feefo Verified

NZL

26 days ago

What Carol Rowlands said about SPCA Pet Insurance:

Dog insurance was relatively easy to complete online.

The telephone rep was patient and calm trying to sort out a few issues. You cannot get the 3 month free cover by doing it over the phone. Some older people would struggle with this trying yo for it...

SPCA Pet Insurance

26 days ago

Hi Carol, Thank you for your feedback. We’re pleased to hear our representative was patient and calm while assisting you. We appreciate the feedback provided and have shared this with the relevant team. Kind regards, Scott

Product reviews

Date of purchase: 08/05/2026

Trusted Customer

Feefo Verified

27 days ago

Fantastic. The real test will be when it comes to claiming but the onboarding experience was easy.

SPCA Pet Insurance

27 days ago

Hi there, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa

Product reviews

Date of purchase: 08/05/2026

Trusted Customer

Feefo Verified

27 days ago

Winner Winner...

Beneficial for future references for pet support

SPCA Pet Insurance

27 days ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Product reviews

Date of purchase: 17/04/2026

Rosalie Bayes

Feefo Verified

NZL

28 days ago

What Rosalie Bayes said about SPCA Pet Insurance:

Very friendly and clear.

Very good

SPCA Pet Insurance

27 days ago

Hi Rosalie, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa

Product reviews

Date of purchase: 05/05/2026

Deirdre Coleman

Feefo Verified

NZL

1 month ago

What Deirdre Coleman said about SPCA Pet Insurance:

Excellent value for money

I got a phone call from SPCA insurance as I was filling out the registration form and it was great to have my questions answered on the spot.

SPCA Pet Insurance

1 month ago

Hi Deirdre, Thank you for your feedback. We're glad to hear the call came at just the right time and that your questions were answered on the spot. It’s great to know you had a smooth and helpful experience. Kind regards, Scott

Product reviews

Date of purchase: 29/04/2026

Trusted Customer

Feefo Verified

1 month ago

Great service

Change policy type

SPCA Pet Insurance

1 month ago

Hi there, We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Product reviews

Date of purchase: 24/04/2026

CATHERINE EARSMAN

Feefo Verified

NZL

1 month ago

What CATHERINE EARSMAN said about SPCA Pet Insurance:

as above

Really good, feel I got the best deal available for my needs

SPCA Pet Insurance

1 month ago

Hi Catherine, It is a pleasure to hear of the value you have found in your cover and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Product reviews

Date of purchase: 22/04/2026

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SPCA Pet Insurance Reviews

SPCA Pet InsuranceMore reviews of this product (721)View product website

SPCA Pet InsuranceMore reviews of this product (721)View product website

SPCA Pet InsuranceMore reviews of this product (721)View product websiteGood value for money. However, I have sent two emails with queries with no response. If I do not hear back soon. I will be cancelling my policy & going to another provider

SPCA Pet InsuranceMore reviews of this product (721)View product websiteHad trouble making a few changes whilst doing the application on line and had to put my name in the banking details in a different way for it to be accepted, but eventually got it sorted.

SPCA Pet InsuranceMore reviews of this product (721)View product websiteGreat service, easy to understand the policies, very well priced. Overall a good experience.

SPCA Pet InsuranceMore reviews of this product (721)View product websiteRegistered, Legally Binding, Future References: Beneficial Possibilities. For Pet : Cat, Boss Baby :).

SPCA Pet InsuranceMore reviews of this product (721)View product websiteI had very warming and friendly experience. Explanation of terms and conditions was very clear. Very happy to started my pet insurance with SPCA. Kind regards Rosalie Bayes

SPCA Pet InsuranceMore reviews of this product (721)View product websiteThe SPCA pet insurance is amazing value for money. I compared it to the insurer I use for my other cats and it was much cheaper with better coverage. I'll be switching them over as soon as it's time...Read more

SPCA Pet InsuranceMore reviews of this product (721)View product websiteWas very pleasent to deal with. Made the changes to my policy very efficiently.

SPCA Pet InsuranceMore reviews of this product (721)View product websitevery friendly staff, very knowledgeable and helpful

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