How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

SPCA Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/spca-pet-insurance | Feefo

Displaying all 581 reviews

Trusted Customer

1 day ago

Date of purchase: 30/06/2025

Love My Dog 🐕

Easy friendly system

Product reviews

Trusted Customer

6 days ago

Date of purchase: 28/06/2025

It was easy to sign up and get it but harder to open and sign in

SPCA Pet Insurance

6 days ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any difficulties caused. We appreciate you bringing this to our attention and we would like the opportunity to assist you with this. If you would like assistance, can you please contact us on 0800 812 020 or confirm a suitable time when you would like to be contacted. Kind regards, Scott

Trusted Customer

5 days ago

Was able to sort it thanks

Product reviews

SPCA Pet Insurance

6 days ago

Trusted Customer

5 days ago

All sorted and a 5 star rating is givin

Mark

Bay of Plenty

6 days ago

Date of purchase: 28/06/2025

What Mark said about SPCA Pet Insurance:

A bit soon to ask !

No service required - just purchased

SPCA Pet Insurance

6 days ago

Hi Mark, Thank you for taking the time to share your review and your feedback with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Alisa

Product reviews

Libby

Christchurch

10 days ago

Date of purchase: 24/06/2025

What Libby said about SPCA Pet Insurance:

Lovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French...

Read all

SPCA Pet Insurance

9 days ago

Hi Olivia, We are happy to hear of the great service that you received when speaking with Maddison. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Trusted Customer

16 days ago

Date of purchase: 18/06/2025

Great upto the end query which wasn’t answered and caus3d me to cancel the policy.

Product reviews

Jongho Park

Hamilton

18 days ago

Date of purchase: 16/06/2025

What Jongho Park said about SPCA Pet Insurance:

Very simple and easy to buy the policy.

SPCA Pet Insurance

18 days ago

Hi Jongho, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have questions or would like to discuss your policy in the future. Kind regards, Scott

Product reviews

Monshana Schaumkell

Wellington

18 days ago

Date of purchase: 16/06/2025

What Monshana Schaumkell said about SPCA Pet Insurance:

Amazing service clear concise information given

SPCA Pet Insurance

18 days ago

Hi Monshana, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

GAYLE SINCLAIR

Westport

20 days ago

Date of purchase: 21/03/2025

What GAYLE SINCLAIR said about SPCA Pet Insurance:

Very good experience

With age my attention span has decreased so it was within my realm of attention so thank you, it was easy to understand.

SPCA Pet Insurance

20 days ago

Hi Gayle, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have questions or would like to discuss your policy in the future. Kind regards, Scott

Product reviews

Lisa Mclachlan

Timaru

25 days ago

Date of purchase: 09/06/2025

What Lisa Mclachlan said about SPCA Pet Insurance:

It was easy and painless the lady made it easy for me to make a choice

SPCA Pet Insurance

25 days ago

Hi Lisa, It is always a pleasure to hear of the service that our customers receive when speaking with our team members and that arranging your cover was met with ease. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Product reviews

Barbara D

Auckland

1 month ago

Date of purchase: 28/05/2025

What Barbara D said about SPCA Pet Insurance:

Great service, listened to my needs and adviced accordingly.

SPCA Pet Insurance

1 month ago

Hi Barbara, We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Product reviews

Not received a review invite?

About SPCA Pet Insurance

With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.

Read all

+61 2 8886 8300

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

SPCA Pet Insurance Reviews

SPCA Pet InsuranceMore reviews of this product (563)View product websiteClear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.

SPCA Pet InsuranceMore reviews of this product (563)View product websiteAs much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't...Read all

SPCA Pet InsuranceMore reviews of this product (563)View product websiteEasy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value...Read all

SPCA Pet InsuranceMore reviews of this product (563)View product websiteLovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French...Read all

SPCA Pet InsuranceMore reviews of this product (563)View product websiteNot happy in the end caused by upset of no return email re claiming problems with passwords to use. Totally complicated. Could have been a simpler way of claiming instead of going the way of 5be...Read all

SPCA Pet InsuranceMore reviews of this product (563)View product website

SPCA Pet InsuranceMore reviews of this product (563)View product websitePleased with my pet insurance and happy to give back to an amazing organisation who saved my adoptive pets life.

SPCA Pet InsuranceMore reviews of this product (563)View product websiteI'm very impressed with information & how easy it was to arrange.

SPCA Pet InsuranceMore reviews of this product (563)View product websiteThe lady i spoke to was very lovely and knew her stuff she made it easy to make a choice and i didn’t feel pressured by her calling me back closer to getting my pet i was able to have my pet insured...Read all

SPCA Pet InsuranceMore reviews of this product (563)View product websiteEasy and straightforward process. Plus I like the fact that funds go back into the SPCA, not like other insurances.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?