15 and a half weeks since the original order was placed and we are still waiting for order completion
Plumbs
Plumbs
13 years ago
Thank you for your feedback. Please accept our sincere apologies for the unacceptable delays that you have encountered throughout the progress of your order. Having looked into your order we can see that the covers have now been delivered to you and the remaining arms covers and scatter cushions will be delivered this week. Once again we are very sorry for the huge inconvenience that this has caused.
Customer Services Team
Trusted Customer
13 years ago
It's a pity that senior customer service staff in Plumbs cannot pick up the telephone and reply directly to messages left on their answerphone or passed to them by their staff. Why do we have to hear what is happening via a third party research web site?
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.