How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

http://www.plumbs.co.uk

EXCEPTIONAL

Service

4.7

Product

4.7

138

165

ratings over the past year

Displaying all 6,692 reviews

Trusted Customer

12 years ago

Agent visited and measured quickly after my first enquiry. measured my couch exactly and took…

Agent visited and measured quickly after my first enquiry. measured my couch exactly and took care to get it right.

Product reviews

Date of purchase: 11/10/2013

Trusted Customer

12 years ago

Very helpful and clear regarding products

Plumbs

12 years ago

Thank you for your feedback. We are very concerned to hear that you are experiencing problems with the goods that you have purchased. We will arrange for the Home Consultant to contact you with regards to finding a resolve for your concerns. Please accept my apologies for the inconvenience caused. Customer Services Team

Product reviews

Date of purchase: 25/10/2013

Trusted Customer

12 years ago

The rep was very polite and answered all my questions

Product reviews

Date of purchase: 16/10/2013

Trusted Customer

12 years ago

Fast and efficient

Product reviews

Date of purchase: 05/11/2013

Trusted Customer

12 years ago

Good choice of materials

Product reviews

Date of purchase: 28/10/2013

Trusted Customer

12 years ago

I am completely satisfied with the workmanship ans service.

Product reviews

Date of purchase: 29/08/2013

Trusted Customer

12 years ago

bad from start to finish, they said 10 days for paper work then 2 weeks…

bad from start to finish, they said 10 days for paper work then 2 weeks to get suit recovered, after 4 weeks I phoned to find out it was really 8 weeks, it wasn't after 11 weeks I had to phone again...

Plumbs

12 years ago

Thank you for your comments. We were very concerned to hear of the delays and problems you have encountered throughout the progress of your order. We have requested that the home consultant contacts you with regards to discussing this matter further. On behalf of the Company, please accept our sincere apologies for the inconvenience this matter has caused. Customer Services Team

Product reviews

Date of purchase: 12/08/2013

Trusted Customer

12 years ago

Every thing from the first visit by Steve to the actual fitting was done with…

Every thing from the first visit by Steve to the actual fitting was done with no problems or stress of any sort. Order was delivered as promised. Very good job all round.

Product reviews

Date of purchase: 21/10/2013

Trusted Customer

12 years ago

A lovely product excellent service

Product reviews

Date of purchase: 31/10/2013

Trusted Customer

12 years ago

Everyone I dealt with was very friendly and helpful

Product reviews

Date of purchase: 20/10/2013

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteI am delighted with the fitting and quality

Loose CoversMore reviews of this productView product websiteWe having been waiting for the covers to settle with the length but no weight in the bottom and can see old covers which is disappointing as doesn't seem to be improving. Giving it till end of month...Read more

Loose CoversMore reviews of this productView product websiteWith the amount of time taken to measure everything I think the covers could have fitted better. The foam used to hold covers in place has torn already and therefore in my view a waste of time.

Loose CoversMore reviews of this productView product websiteGreat customer service...really nice lady!

Loose CoversMore reviews of this productView product websiteFit is good and has made the furniture look like new.

ReupholsteryMore reviews of this productView product website

ReupholsteryMore reviews of this productView product websiteit looks all right but not what I asked for so not happy

Loose CoversMore reviews of this productView product websitePerfect fit .Look very good. Really delighted.

Loose CoversMore reviews of this productView product websiteA bit pricy but top quality usually is

Loose CoversMore reviews of this productView product websiteLots of positive comments from people who have seen them.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?