How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

http://www.plumbs.co.uk

EXCEPTIONAL

Service

4.7

Product

4.7

138

165

ratings over the past year

Displaying all 6,692 reviews

Trusted Customer

12 years ago

Very pleased

Product reviews

Date of purchase: 24/10/2013

Trusted Customer

12 years ago

The ervice was not too bad although I did have to phone a couple of…

The ervice was not too bad although I did have to phone a couple of times before I got my cushion

Plumbs

12 years ago

Thank you for your feedback. We were sorry to hear that there were problems with the order when it was initially delivered. We understand that the replacement cushion has been delivered and you are now satisfied with the finished product. Please accept our apologies for the delay. Customer Services Team

Product reviews

Date of purchase: 08/10/2013

Trusted Customer

12 years ago

The initial measuring up for my cushions and the home visit was prompt but the…

The initial measuring up for my cushions and the home visit was prompt but the wait time to receive them I felt was to long.

Product reviews

Date of purchase: 18/09/2013

Trusted Customer

12 years ago

I was really impressed with the overall service from start to finish. The customer service and advise…

I was really impressed with the overall service from start to finish. The customer service and advise given was excellent, and fitting of loose covers done in a very friendly and professional way. I...

Product reviews

Date of purchase: 24/09/2013

Trusted Customer

12 years ago

Superb service. The initial visit was helpful and well-conducted, and we ended up paying much…

Superb service. The initial visit was helpful and well-conducted, and we ended up paying much more than we had intended - but we are SO glad we did!

Product reviews

Date of purchase: 25/09/2013

Trusted Customer

12 years ago

very good service,listened to wants, showed plenty of fabric and choice. Kept us informed of…

very good service,listened to wants, showed plenty of fabric and choice. Kept us informed of progress of order. excellent customer service and care.

Product reviews

Date of purchase: 06/10/2013

Trusted Customer

12 years ago

a very professional organisation

Product reviews

Date of purchase: 04/11/2013

Trusted Customer

12 years ago

The treatment we received was first class

Product reviews

Date of purchase: 22/10/2013

Trusted Customer

12 years ago

Excellent service from the lady I saw. She was very informative of offers and helped…

Excellent service from the lady I saw. She was very informative of offers and helped me reach price point I wanted to achieve and helped me find perfect fabric

Product reviews

Date of purchase: 06/10/2013

Trusted Customer

12 years ago

Very friendly and reliable service.

Product reviews

Date of purchase: 17/10/2013

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteJust waiting for arm covers that were not sent in December with the new covers, apart from that we are very pleased with the quality and the representative that has been involved.

Loose CoversMore reviews of this productView product websiteDid not fit all that we'll I had to have a new cushion cover made

Prestige - reupholsteryMore reviews of this productView product websiteThe product was excellent.

Loose CoversMore reviews of this productView product websiteThe colours and choice of designs were very good. The customer service and advise given was excellent, and fitting of loose covers done in a very friendly and professional way. I would highly...Read more

ReupholsteryMore reviews of this productView product websiteThe suite never looked this good, even when it was brand new! The quality of the fabric is superb and has given a rather tired looking suite a whole new lease of life. Thank you.

Loose CoversMore reviews of this productView product websiteexactly what we wanted, fabric lovely, washable and hardwearing. Plumbs followed up the delivery back of our settees with a phone call to check that all was well. Work well done and local aswell.

Loose CoversMore reviews of this productView product websiteI am enjoying these covers to the full

Loose CoversMore reviews of this productView product websiteThe fit is excellent and we are very happy with the finished product

CurtainsMore reviews of this productView product websiteGreat quality make and fit. I'm in the clothing industry so I can be fussy!

Loose CoversMore reviews of this productView product websiteBeautifully made and fitting. Very happy!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?