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Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

12 years ago

Waiting time very bad, you advertise so many weeks job completeded, if we had not…

Waiting time very bad, you advertise so many weeks job completeded, if we had not chased and chased we would still be waiting for the actual upholstery lady to visit. Sales lady very good but made...

Plumbs

12 years ago

Thank you for your comments. On behalf of the Company, please accept our apologies for the delays encountered throughout the progress of your order. Unfortunately, the upholsterer who was dealing with your order had fallen sick after a holiday and this caused the unfortunate delay with your order. We would like to apologise for the inconvenience that this delay caused. We are pleased to read that you are happy with the finished order you received. Customer Services Team

Product reviews

Date of purchase: 26/08/2013

Trusted Customer

12 years ago

Excelent service from start to finish.

Product reviews

Date of purchase: 29/10/2013

Trusted Customer

12 years ago

I was very impressed with the service and care shown by all staff members I encountered.

Product reviews

Date of purchase: 18/08/2013

Trusted Customer

12 years ago

I wrote to the Plumbs Customer Services on 14th December to complain about the quality of…

I wrote to the Plumbs Customer Services on 14th December to complain about the quality of the curtains. My letter is attached below. In addition to those comments, no attempt has been made to...

Plumbs

12 years ago

Thank you for your detailed feedback. We were very concerned to read of the issues that you have had with your curtains order and the delay in response to your letter. We will arrange for a customer service clerk to contact with you with regards to addressing this matter further. Customer Services Team

Product reviews

Date of purchase: 30/10/2013

Trusted Customer

12 years ago

The person who I gave my order to was very thorough in explaining about the…

The person who I gave my order to was very thorough in explaining about the pr oduct and measuring the chairs. She had a friendly and polite manner, and I was very happy to deal with her.

Product reviews

Date of purchase: 12/11/2013

Trusted Customer

12 years ago

Always got to speak to someone quickly also very helpful. Only negative I did not get…

Always got to speak to someone quickly also very helpful. Only negative I did not get the cushions I asked for despite speaking to someone, but all was resolved as they have now arrived.

Plumbs

12 years ago

Thank you for your kind comments. We are very pleased to hear you are happy with your new loose covers, however we do regret not delivering the correct cushions with your order. Although this situation has been resolved we would still like to offer our sincerest apologies for this mix up. Customer Services Team

Product reviews

Date of purchase: 10/09/2013

Trusted Customer

12 years ago

The advisor was very helpful and patient, and had an excellent choice of patterns, I…

The advisor was very helpful and patient, and had an excellent choice of patterns, I was impressed that no effort was made to persuade us to pay more for fitted covers, nor were we encoraged to buy...

Product reviews

Date of purchase: 15/10/2013

Trusted Customer

12 years ago

very helpful in choosing,and later with the fitting it was excellent

Product reviews

Date of purchase: 22/10/2013

Trusted Customer

12 years ago

Polite and efficient.

Product reviews

Date of purchase: 14/10/2013

Trusted Customer

12 years ago

Service was very goog

Product reviews

Date of purchase: 28/07/2013

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Plumbs Reviews

Loose CoversMore reviews of this productView product websiteExcellent service when we got it!!! turned around in under one week, but very very long wait for her to arrive and measure, told us one tale after another, yet you still advertise completed jobs...Read more

Loose CoversMore reviews of this productView product websiteThe covers have given the sofa & armchair a new look which is very rich in appearance.

ReupholsteryMore reviews of this productView product websiteMost impressed with the upholstery and especially with the arm covers! I was expecting them to be pretty awful but was pleasantly surprised! Thank you, Plumbs. I will certainly recommend you!

CurtainsMore reviews of this productView product websiteSee above.

Loose CoversMore reviews of this productView product websiteThe chair covers I ordered fitted very well and the material was good quality, I did think they were somewhat overpriced though.

Loose CoversMore reviews of this productView product websiteWe are very pleased with the result.

Loose CoversMore reviews of this productView product websiteThe loose covers are not quite as well fitting as we had hoped, but were as good as expected. The advantages over fitted covers, and the decreased cost far outweigh that.

Loose CoversMore reviews of this productView product websitewe are very pleased with the fitted covers, just the right amount of streatch and will be easy to change, which is important when you 82 and got osteoarthritis

CurtainsMore reviews of this productView product websiteHang well .Look good.

Prestige - reupholsteryMore reviews of this productView product websiteExcellent

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