Thank you for your feedback. We were very concerned to hear of the problems you have experienced with your chair cover. We will arrange for the Home Consultant to contact you to arrange an appointment to see if we can alter the cover to improve on the fit. Please accept our apologies for the inconvenience caused by this matter.
Customer Services Team
The service was excellent from the time of consultation to fitting and representative was helpful and patient, even waited till my daughter arrived to agree my choice.
Product reviews
Date of purchase: 08/10/2013
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Trusted Customer
12 years ago
The service is first class.
Product reviews
Date of purchase: 16/09/2013
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Trusted Customer
12 years ago
the service was very efficient, the price was good
Product reviews
Date of purchase: 14/10/2013
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Trusted Customer
12 years ago
Excellent customer service, couldn't have had better.
Everything went like clockwork,and I am pleased with the result so far.
Plumbs
Plumbs
12 years ago
Thank you for taking the time to review us. We are glad that you found order process efficient, and you were happy with your covers. Some covers may need to repositioned every now and again to maintain their appearance, however if you do experience any problems with the fit or fabric, please do not hesitate to contact the customer Care Department.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.