We were recommended by my mother who had her sofas recovered, so were expecting the M&S gift vouchers. I have had to chase Plumbs about this and hope that we both receive the vouchers soon.
Product reviews
Date of purchase: 02/11/2013
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Trusted Customer
12 years ago
Professional and friendly service. No hard sell or chasing phone calls.
Thank you for your review. We are pleased to hear you were happy with your experience of Plumbs and the fit of your made-to-measure loose covers.
Customer Services Team
Thank you for taking the time to review your experience of Plumbs. We are glad you are pleased with the service you received throughout your order and your made-to-measure loose covers.
Customer Services Team
My experience with your company has been the worst i have ever had with any company. Order placed august 2013 and i still have not received it.What do you mean by Priority?.
Plumbs
Plumbs
12 years ago
Thank you for your comments. We were extremely sorry to hear of the problems you have had with the unacceptable delays on your order. We have arranged for a Home Consultant to contact you to arrange an appointment to discuss the issue with the covers for your chair. Once the Consultant has identified the best course of action we will treat your order with the upmost urgency. Once again we are truly sorry for the inconvenience you have faced with this order.
Customer Services Team
the rep, Sean o Gorman was excellent and very patient! I kept changing my mind.
He was very knowledgable and not at all pushy which I liked.
The covers arrived within the time frame specified and...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.