Plumbs Reviews

Thank you for your feedback. We are pleased to hear that you are satisfied with your cover order. I can confirm that your curtain order is complete and the Home Consultant will be in contact in the next few days to arrange fitting of this order. Customer Services Team

Thank you for your feedback. We are very sorry to read of the problems you have had regarding your loose cover order. We understand that on initial fitting the covers were not an acceptable fit. In view of the above, we have processed an urgent alteration to ensure the modifications required are completed as a matter of priority. As with any made to measure product, it is sometimes necessary to carry out modifications to enhance the fit and that a second fitting may be required to achieve the desired look. We are ensuring that this is being dealt with as a matter of priority. Once again please accept our sincerest apologies for this delay. Customer Services Team

Thank you for your kind comments regarding your experience of Plumbs. We are pleased you found your Home Consultant professional and polite, but would like to apologise for any misunderstandings with the order. If you require any assistance or have any queries please do not hesitate to contact the Customer Care department Customer Services Team