I found Ruth very helpful and also the girl at chief office the same. However as I have explained the upholsterer was extremely rude and thoughtless and I would never let him into my home again. This...
The lady who came to measure up seemed quite inexperienced and had to refer to the office several times
Plumbs
Plumbs
12 years ago
Thank you for your feedback. We are sorry to hear that you are not satisfied with the covers. We will pass this information onto the Home Consultant and asks that she contacts you to see if the covers can be altered to improve the final look.
Customer Services Team
Excellent service, professional, helpful and friendly manner from Raymond my representative and my covers are fantastic, love them and everyone comments on them, very happy with all aspects.
We have and a dreadful experience with plumbs and wouldn't recommend them to anyone considering any kind of work being done on their furniture.
Plumbs the. Asked another person to come and look at...
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Plumbs
Plumbs
12 years ago
thank you for your feedback, we are sorry that you have experienced problems with your order. We do place great emphasis on providing the quality of products and the standards of service that our customers expect and rightly deserve and we are sorry that this has not been your experience.
Customer Services Team
Very happy with the service. Accurate measuring of the sofa and arm chair and great looking covers. Very impressed by the representative who came around to do the measuring and fitting.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.