Poor choice of modern fabrics. I described the length and width of throws needed and gave reasons. Agent said he understood but must just have ticked a box as I was sent 2 standard throws which were...
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. We sorry to hear that your order experience was not as you had expected and that you found communication confusing. We would like to assure you that we take all feedback positive or otherwise very seriously and will look into the point that you have raised. We are pleased to hear that you are happy with the finished product.
Customer Services Team
Thank you for your comments. We are glad to hear that you are happy with the quality of our fabrics, but are sorry to see the covers you ordered were not as you had initially expected. We are sorry you had to make adjustments to your loose covers, as this is something we could have helped to alter if we had known.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.