I thought the lady that visited me was very knowledgeable and pleasant to talk to. she also suggested different ideas and had plenty of sample books. I didn't feel I was pressured into placing an...
Slow to refund the coast of an unsatisfactory purchase
Plumbs
Plumbs
12 years ago
Thank you for your feedback. On behalf of the Company, please accept our sincere apologies for the problems you have encountered throughout the progress of your order. We can see from checking our records that a full refund has been actioned. We are very sorry that on this occasion we have been unable to supply goods to your satisfaction.
Customer Services Team
I ws generally pleawsed with the service, except for the time it took between my paying the deposit of half the total cost and the work actually being done.
We are appalled by the bad service we have received.We have just got our chairs back 6 months after our order.
Plumbs
Plumbs
12 years ago
Thank you for your feedback. We understand this problem is being dealt with by our customer service manager, and we would like to offer our sincerest apologies for any inconvenience caused.
Customer Services Team
Product reviews
Date of purchase: 20/01/2014
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Trusted Customer
12 years ago
So helpful, giving us ideas we did not know were available
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.