How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

http://www.plumbs.co.uk

EXCEPTIONAL

Service

4.7

Product

4.7

138

165

ratings over the past year

Displaying all 6,693 reviews

Trusted Customer

12 years ago

The service was courteous at all times but rather slow.

Product reviews

Date of purchase: 05/03/2014

Trusted Customer

12 years ago

really easy service from start to finish.

Product reviews

Date of purchase: 21/03/2014

Trusted Customer

12 years ago

Good quality products and no pressure to buy.

Product reviews

Date of purchase: 20/02/2014

Trusted Customer

12 years ago

I have selected good rating, however feel dissappointed as booked appointments have been missed by rep,…

I have selected good rating, however feel dissappointed as booked appointments have been missed by rep, blaming new system booking at plumbs.

Plumbs

12 years ago

Thank you for your feedback. On behalf of the Company, please accept our apologies for the problems you have encountered throughout the progress of your order. We can confirm that our factory are currently working on the modifications required to your order and upon completion of this, the Consultant will arrange a new fitting date. Customer Services Team

Product reviews

Date of purchase: 11/03/2014

Trusted Customer

12 years ago

Will recommended to all!

Product reviews

Date of purchase: 17/02/2014

Trusted Customer

12 years ago

Good service, took time to get an appointment (not within 14 days I think) but…

Good service, took time to get an appointment (not within 14 days I think) but friendly and helpful sales person

Product reviews

Date of purchase: 12/03/2014

Trusted Customer

12 years ago

We were extremely impressed with every aspect of the service we received from Plumbs, right…

We were extremely impressed with every aspect of the service we received from Plumbs, right through from ordering to delivery of the finished covers.

Product reviews

Date of purchase: 12/02/2014

Trusted Customer

12 years ago

Time lags between order and delivery were rather long.

Product reviews

Date of purchase: 25/02/2014

Trusted Customer

12 years ago

Very good friendly service.

Product reviews

Date of purchase: 26/03/2014

Trusted Customer

12 years ago

The customer service was excellent.

Product reviews

Date of purchase: 17/03/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteOverall it was a good product, taking the cost in to account it was excellent.

Loose CoversMore reviews of this productView product websiteThey are starting to sag a little, but generally really pleased.

AccessoriesMore reviews of this productView product websiteVery good value for money and care taken by the sales lady to ensure we got the right product for our needs.

Loose CoversMore reviews of this productView product websiteCovers have not fitted properly from day one, we have had to called the rep out on 2 occasions who has now taken them away to get corrected. I have said if the items are not to my satisfaction ie...Read more

ReupholsteryMore reviews of this productView product websiteSeemed expensive upon quote, but excellent re-upholstery and customer service.

Loose CoversMore reviews of this productView product websiteReally pleased with choice of fabric and fit.

Loose CoversMore reviews of this productView product websiteWe are thrilled with our loose covers, our sofas look like new.

ReupholsteryMore reviews of this productView product websiteThe upholsterers were very efficient ,cooperative with requests and very friendly.

Loose CoversMore reviews of this productView product websiteVery pleased with my choice of colour and style.

Loose CoversMore reviews of this productView product websiteThe fit was good and cushions covers were really well made.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?